Garden Furniture - Department Head
New Yesterday
Squires Garden Centre, Common Road, Stanmore, London, City of, United Kingdom
Job Description
Posted Tuesday 21 April 2026 at 00:00
Your primary responsibility will be to provide management support to the Garden Furniture Department, working closely with the Garden Centre Manager to help the department succeed.
Responsibilities
Maintain good control over stock levels, including accurate ordering and stock clearance where necessary
Co-operate fully with line management and Product Managers
Take responsibility for the whole in the absence of the Manager
Purchase within the company product range within company guidelines
Feed back on current and new products to optimise range and stock availability
Close liaison with relevant Product Manager to ensure the optimum range and stock availability
Use initiative to increase sales in their department
Generate sales opportunities through interaction with customers
Standards of appearance are monitored and maintained
Organise and allocate team and individual tasks, in line with customer service needs
Handle queries and complaints with courtesy, referring where necessary to the Manager and Product Manager
Success Criteria
Squire’s is a family‑owned group of 17 garden centres based in Surrey, Sussex, Middlesex, and Berkshire. Since 1936 the purpose of our business has been the happiness of those who work in it. We are committed to growing our business and to promoting the highest standards in horticulture, catering, and retail, and want our staff to enjoy working in a friendly, energetic, customer‑focused environment.
Benefits
Employee Discount – 50% in restaurants and 20% in Garden Centre on joining, increasing to 25% after 2 years’ service and 30% after 5 years’ service.
Holiday (including bank holidays) – 5.6 weeks on joining, increasing to 6.2 weeks after 2 years’ service and 6.6 weeks after 5 years’ service.
Bonus – Non‑contractual bonus at Christmas, based on the profit of the company in any financial year.
Pension – Defined Contribution Pension Plan for new employees. Company contributions match government criteria.
Attendance – After one year’s service, if full attendance, one day holiday (pro‑rata) added as a 'thank you'.
Made A Difference Scheme (M&A.D) – Reward scheme for outstanding customer service; monthly winner selects a gift.
Learning & Development – Opportunities to develop skills and confidence.
Birthday – After 6 months service, if birthday falls on contracted day, allow leaving early; after 2 years, receive £25 Squires gift voucher.
Cycle2work Scheme – Government initiative offering 25–39% saving on new cycling equipment after 1 year service.
Child's first day at school – After 1 year service, reduced working hours to accommodate child’s first school day.
RHS Membership or plant a tree / shrub – After 1 year service, choose a tree or shrub or £50 RHS annual membership per anniversary.
Employee Assistance Programme (EAP) – Eligibility after 2 years service for wellbeing resources.
Retirement – After 15 years service, contracted hours reduced by one‑fifth, pay remains same for final 3 months.
Free Parking – Available to all employees.
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- Location:
- Greater London
- Job Type:
- FullTime