Job summaryThe Division of Medicine & Therapies at LNWUH NHS Trust are keen to meet organised, dynamic and experienced General Manager candidates looking for their next career opportunity at Band 8C across a unique remit of Acute Medicine and Infectious Diseases.The successful applicant will have a strong grip and understanding of non-elective in-patient care pathways and strategies which support timely discharge. They will proficiently oversee delivery of performance of the acute medical take, medical assessment units and medical HDU. They will manage demand and capacity and oversee responsible and productive delivery of staff job plans and quality clinical services.We are looking for an outstanding communicator and relationship-builder with excellent time management, analytical and leadership skills. The successful candidate will add value to our services and divisional leadership team. They will have a demonstrable record of delivering efficiencies and solutions which improve staff and patient experience. They will be passionate about our services, creating a culture of continuous improvement and positive strategic vision in delivering consistent, reliably safe and effective patient outcomes.Main duties of the jobResponsible for the operational delivery, performance and governance of Acute Medicine and Infectious Diseases.Lead directorate teams to ensure the efficient and effective delivery of high-quality patient centred services, strategic planning, service development and change programmes, driving innovation, modernisation and high levels of staff and patient satisfaction.Responsible for providing a key leadership role in all the delivery of financial, quality, performance, productivity and workforce targets, local and national, as agreed through the business planning, appraisal and personal development processes.Responsible for establishing and maintaining internal controls to assure delivery of financial management and the deployment of resources in line with the Trust's financial plan and in accordance the Trust's financial governance requirements. This will include delivering contracted activity levels and managing related pay and non-pay expenditure within agreed budgets, achieving required levels of cost improvement and underpinning service line profitability.Lead for engagement with internal and external stakeholders and building collaborative relationships to improve communication and assure delivery of the business plan and strategic objectives.About usLondon North West University Healthcare NHS Trust (LNWH) cares for the people of Brent, Ealing, Harrow and beyond.Our team of more than 8,200 clinical and support staff serve a diverse population of almost one million people.We run major acute services at:Northwick Park Hospital: home to one of the busiest emergency departments (A&E) in the country. The hospital provides a full range of services including the country's top-rated hyper-acute stroke unit and one of only three hyper-acute rehabilitation units in the UKSt Mark's Hospital: an internationally renowned specialist centre for bowel diseaseEaling Hospital: a busy district general hospital providing a range of clinical services, as well as 24/7 emergency department and urgent care centre, and specialist care at Meadow House HospiceCentral Middlesex Hospital: our planned care site, hosting a range of surgical and outpatient services and collocated with an urgent care centre.We are a university teaching NHS trust, in recognition of the important role we play in training clinicians of the future and bringing the benefits of research to the public.DetailsDate posted: 20 March 2026Pay scheme: Agenda for changeBand: 8cSalary: £82,906 to £94,632 a year per annum Inclusive of High Cost Area SupplementContract: PermanentWorking pattern: Full-timeReference number: 337-NP-9488SMJob locations: London North West University Healthcare NHS Trust, Watford Road, Harrow, London. HA1 3UJPerson SpecificationEducation and Qualifications (Essential)Educated to degree level or equivalent qualification/experienceEvidence of continuing professional development including relevant NHS and/or other management studies to masters level or above, or equivalent experienceKnowledge and experience (Essential)Significant experience working in both strategic and operational remitsSignificant NHS/ public sector experience and knowledge including up-to-date knowledge and understanding of NHS system reform policy and other key policy driversProven experience of effective performance and budgetary management and control, including achieving annual targets on a regular basis for a large group of clinical specialities.Demonstrable success in building, leading, motivating and developing multi-disciplinary teams as a highly effective people managerProven success in business planning and in the development of business casesDemonstrate experience of capably managing PTL and diagnostic pathways, on multiple sites, delivering statutory KPIsDemonstrable understanding and application of NHSE care coordination toolsDemonstrable understanding and experience in collaborative and productive working with external organisation partnersDesirable (Essential)Demonstrable experience of capably managing cancer pathways and delivering KPIsSkills, abilities, and attributes (Essential)Strong and effective leadership and people management skills including influencing, persuasion and negotiating skillsHighly developed verbal and written communication and presentation skills suitable for a range of audiences, including chairing of meetingsAbility to ensure patient safety by assessing and managing risks associated with service developmentsAbility to perform well under pressure and manage unpredictable workload with conflicting prioritiesQuality focused with an innovative approach and the ability to solve complex problemsAbility to develop effective networks and work collaboratively with internal and external partners.Ability to critically analyse complex financial and clinical data setsWell-developed IT skills to manage and report on complex performance management informationPersonal resilienceAble to participate in out of hours silver on-call as requiredAbility to positively influence and shape an organisational culture which demonstrates the organisation's HEART valuesHEART values (Essential)Demonstrate commitment to Trust HEART values: honesty, equity, accountability, respect, and teamwork.Demonstrate commitment to place Quality at our HEART.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer detailsLondon North West University Healthcare NHS TrustWatford RoadHarrow, London.HA1 3UJEmployer's websitehttps://www.lnwh.nhs.uk #J-18808-Ljbffr