Position:GermanSpeakingCustomerServiceAdvisor

Workinghours:MondayFriday08:00am5pm

Location:Edinburgh

Salary:£24,800+£1,000

Whowearelookingfor.

,haveapassionfortravel,.

Whatyouwillgetinreturn

JoiningtheteaminEdinburgh,youwillbewarmlywelcomedtoanengagingandsupportiveworkingenvironmentwhichincludes:

33daysannualleave

Workplacehealthcashplanincludingclaimingbackfordental,opticalandphysiotherapyandmuchmore

Employeewell-beingprogram,EmployeeAssistanceProgramandenhancedsickpay

Monthlyperformance-basedbonuses

Extensivelearningopportunitiesandresourcestofurtheryourcareer

Enhancedfamilypolicies(maternity/paternity/adoption)

Lifeandhealthinsurance

Freeon-sitegym

Hybridworking(after6months)

Frequentemployeeengagementevents

Referafriendbonusscheme

Whatyoullbedoing

Providingexceptionalservicetoourcustomers,beingthe?rstpointofcontactrespondingtovarioustravelqueries.

ProvidingresolutionstoourcustomersviaCall,ChatandEmail.

Handlingcustomerquerieswithempathy,patienceandcompassion.

Attendingregularteamhuddles.

Keepinguptodatewiththelatestpromotions,initiativesandcompanypolicies/procedures.

Assistinginadhocassignedprojects.

Whatyoullneed

Customerserviceexperience

Mustbe?uentinGermanandEnglish

Effectivecommunicationskills

GoodknowledgeofMicrosoftOfficesuite&Pro?cienttypingabilities

• Abilitytoremaincalmandlogicalinchallengingsituations
• Excellentproblem-solvingskills
• Enthusiasticapproachwiththedesiretohityourgoalsandpassionateaboutcontinuousdevelopment

BeAwareofRecruitmentFraud

Pleasebevigilantandremember,officialcommunicationswillalwayscomefromourverifiedemailaddresses,,reportthemimmediately.

GermanSpeakingCustomerServiceAdvisor

GermanSpeakingCustomerServiceAdvisor

GermanSpeakingCustomerServiceAdvisor

GermanSpeakingCustomerServiceAdvisor

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