German Customer Support Specialist

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German Customer Support Specialist Belfast VR Hub | Full-time | £28,017.60 + perks Step into the world of virtual reality and help users get the best possible experience from cutting-edge VR tech. This role is based on-site at our Belfast VR Hub (BT1) and involves supporting users across global social and digital channels. The basics Location:On-site, Belfast VR Hub (BT1)
Hours:40 hours per week, scheduled between 6am-7pm, Monday-Sunday
Salary:£28,017.60 per year + additional perks and benefits
Languages:C1 French + B2 English
What you'll be doing: German Customer Support Specialist As part of our social support team, you'll be right at the heart of the online VR community answering questions, solving issues, and engaging with users across multiple digital platforms. Your responsibilities will include: Helping users with general and individual support queries
Spotting opportunities to reduce customer effort and improve their experience
Monitoring social media, forums, and product review platforms
Creating engaging, on-brand responses that encourage interaction
Supporting engagement and community activity across digital channels
Developing user-generated content and encouraging community involvement
Identifying ways...
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Location:
Finaghy
Job Type:
FullTime
Category:
Customer Service & Support

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