German Speaking Account Executive

New Yesterday

Our client are looking for a motivated Account Executive to join our Customer Services team and act as the primary point of contact for hospitals, physicians, and pharmacists worldwide.
This is a fantastic opportunity to represent a business at the forefront of healthcare, delivering exceptional service and ensuring patients receive the right medicine, at the right time.
Key Responsibilities
* Act as the first point of contact for customers, handling enquiries by phone, email, fax, and digital platforms.
* Manage customer orders and quotations end-to-end, ensuring accuracy, compliance, and timely delivery.
* Build strong, long-term relationships with global healthcare professionals, providing world-class service.
* Collaborate with colleagues across the organisation to ensure smooth account management and regulatory compliance.
* Support projects and process improvements that enhance the customer experience.
* Handle complaints and escalate issues appropriately to maintain trusted relationships.
* Keep up to date with SOPs, compliance training, and evolving industry trends.
Key attributes
* Fluency in German language, as well as English (Required)
* Proven experience in a customer service environment (healthcare or pharmaceuticals is a plus).
* Excellent communication and relationship-building skills, with a strong customer-centric focus.
* Ability to multi-task, prioritise, and self-ma...
Location:
Weybridge
Salary:
£29,000 /annum £5 % bonus
Job Type:
FullTime
Category:
Sales

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