German Speaking Credit Controller

16 Days Old

Our client, a leading organisation within the IT & software industry, is seeking a highly experienced German speaking Collections Specialist to join their established EU Credit & Collections team. This senior-level Credit Control position plays a key role in managing high-value and complex accounts, driving the recovery of outstanding debts while maintaining strong customer relationships. This is a hands-on role suited to a seasoned collections professional who combines commercial acumen, negotiation expertise, and a customer-first mindset. You'll be responsible for resolving escalated issues, mentoring junior collectors, and improving processes through insight and data analysis. Key Responsibilities Manage a portfolio of German Sales Ledger accounts, ensuring timely collection and resolution of outstanding balances. Build and maintain professional relationships with customers to negotiate settlements, payment plans, or other arrangements that optimise recovery. Investigate and resolve complex disputes and billing issues in collaboration with internal teams such as sales, finance, and customer service. Analyse account data to identify trends, payment behaviours, and opportunities for process improvement. Provide regular reports and updates to management on collection performance and key risks. Maintain detailed, compliant documentation of all communications and agreements.
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Location:
Bracknell
Salary:
£35,000
Job Type:
FullTime
Category:
Accounting & Finance

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