A global technology solutions company is seeking a CCaaS Solution Architect to design cloud-based contact center solutions that enhance customer engagement. The ideal candidate will have a BA/BS degree with over 8 years of experience, demonstrate proven architecture skills in the CCaaS domain, and possess strong project planning abilities. Responsibilities include overseeing implementation and providing technical leadership for teams. This role offers a comprehensive benefits package, including pension and private medical options. #J-18808-Ljbffr