Unity Connect is seeking a passionate Head of Customer Service to take ownership of global operations in Sheffield. The ideal candidate will lead a customer service team of over 50, implement performance measures, and drive significant operational improvements. Responsibilities include managing P&L, ensuring service quality, and hiring top talent. Emphasizing data-driven decisions and structured processes, the Head of Customer Service will shape the future of operations for scalability and success. #J-18808-Ljbffr