Sprowston Manor Location: Norwich, NR7 8RP, United Kingdom Address: Wroxham Road We have an exciting new vacancy for a Golf Sales Ambassador to join our team at The Sprowston Manor Hotel & Country Club. Housed within a 16th-century English manor, this 126-bedroom hotel features an innovative on-site Golf Course, Health Club & Spa, as well as 2 Restaurants and Bar. The Sprowston Manor Hotel and Country Club boasts excellent location with access to convenient public transport links and just a short drive to Norwich city centre and Norwich airport. Benefits include: Career development opportunities throughout the UK. Significant staff discount rates when staying at one of our 60 hotels in the UK. 50% discount off food and drink if staying at one of our hotels. Friends and family hotel stay discounts. Reduced membership at our Leisure clubs. Free meals on duty (when applicable). Employee referral scheme. Free Uniform (if applicable to your role). Up to 28 days holiday including bank holidays per annum. Auto enrolment pension scheme. Reports To: Golf Sales Manager, Hotel Manager & Head of Sales Role Overview: The Golf Sales Ambassador is responsible for driving revenue through the proactive sale and coordination of all golf-related business, including corporate golf/driving range days, society bookings, golf events, sponsorship days, tournaments, and residential golf packages. Working within the hotel sales office, this role acts as the primary liaison between corporate clients, golf societies, event organisers, the hotel team, and the golf operations team to deliver exceptional golf experiences while maximising revenue across golf, food & beverage, accommodation, and ancillary services. Key Responsibilities: Golf Sales & Revenue Generation Proactively identify, target, and secure corporate golf days, society events, charity tournaments, and sponsored competitions. Develop and sell residential golf/driving range packages incorporating accommodation, dining, and added-value services. Build tailored proposals aligned with client objectives and budgets. Achieve and exceed monthly and annual revenue targets. Client Relationship Management: Act as the primary point of contact for all golf-related enquiries. Conduct site visits and familiarisation tours for prospective clients. Build long-term relationships with corporate bookers, PA networks, golf societies, and event agencies. Follow up post-event to secure repeat business and referrals. Maintain a CRM database of golf clients and prospects. Event Planning & Coordination: Liaise with golf operations, food & beverage, kitchen, front office, and events teams to ensure seamless delivery. Coordinate tee times, competition formats, scoring, branding opportunities, and prize presentations. Prepare event function sheets and detailed run-of-show documentation. Oversee event delivery on key golf days as required. Commercial Strategy & Market Development: Identify new revenue opportunities such as: Winter golf packages Corporate membership schemes Sponsored golf series Stay-and-play promotions Monitor competitor activity and market trends. Support marketing initiatives targeting the golf market (email campaigns, partnerships, trade shows). Reporting & Administration: Maintain accurate booking records and contracts. Produce weekly sales activity reports. Track conversion rates and revenue performance. Ensure deposits, payment schedules, and final accounts are managed efficiently. Key Performance Indicators: Golf revenue target achievement Conversion rate of enquiries to confirmed bookings Average spend per event Repeat business ratio Client satisfaction scores Growth of golf database and pipeline value Candidate Profile: Experience Proven experience in sales (hotel, golf, events, or corporate hospitality preferred). Experience selling corporate events or golf days highly desirable. Strong understanding of golf event formats and corporate hospitality expectations. Skills & Competencies: Exceptional communication and negotiation skills. Strong organisational abilities. Ability to build relationships at all levels. Proficient in Microsoft Office. Personal Attributes Passion for golf and hospitality. Professional, polished, and client-facing. Self-motivated and proactive. Flexible approach to working hours (availability for event days when required). What Success Looks Like in This Role A strong forward diary of confirmed corporate golf days. Increased golf-related revenue year-on-year. High levels of repeat business and referrals. Seamless event delivery with strong client feedback. A recognised presence within the regional corporate golf market. We are an equal opportunities employer. We require all employees to provide us with evidence of their right to work in the UK. All data will be stored in accordance with our privacy policy found on our website. Strictly no agencies. No commissions or other charges will be paid in any circumstances.

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