Goods In / Despatch Team Leader Wednesbury, West Midlands £34,000- £37,000 Mon- Fri 8am- 5pm Permanent

As Goods In / Despatch Team Leader you will oversee the efficient and timely dispatch of finished goods to customers across the UK. You will lead a team responsible for packaging, labelling, logistics coordination, and documentation, ensuring high standards of accuracy, compliance, and customer satisfaction. Key Responsibilities * Manage daily despatch operations, ensuring timely and accurate delivery of goods. * Coordinate with production, quality control, and customer service to align dispatch schedules. * Oversee packaging and labelling processes to meet customer and regulatory requirements. * Liaise with courier and freight providers to optimise delivery routes and costs. * Maintain accurate records of shipments, delivery notes, and tracking information. * Implement and monitor KPIs for despatch performance and customer satisfaction. * Ensure compliance with ISO9001:2015 standards and health & safety regulations. * Lead, train, and motivate the despatch team to maintain high performance. * Identify and implement process improvements to enhance efficiency and reduce errors. Skills & Experience * Proven experience in a despatch, logistics, or warehouse role. * Strong leadership and team management skills. * Excellent organisational and communication abilities. * Familiarity with barcode systems and inv...