Join Accenture's dynamic Global Protection & Security (GP&S) team as the Employee Assistance Senior Manager (EMEA). This position is GP&S’s primary responder for various incidents/emergencies involving individual employees throughout the EMEA region, including medical situations, missing persons, workplace violence, traveler security issues, etc. As the liaison between Accenture’s Security Operation Center (ASOC) and key stakeholders such as Employee Relations, Human Resources, Workplace, Legal, IT, and Travel, you will provide strategic guidance, assess potential risks, and ensure proper support teams are engaged to protect Accenture’s people during emergencies. Responsibilities/Accountabilities

Primary point of contact for individual emergency calls from the ASOC for the EMEA region, handling calls exclusively for GP&S or coordinating with additional support teams. Primary escalation path for incidents raised through partners such as Employee Relations, Human Resources, or Workplace. Develop and deliver training plans for GP&S and Accenture partners to ensure readiness and clear lines of responsibility during crises. Lead the Behavioral Threat Assessment Team (BTAT) training and operations across the EMEA region. Build and maintain strategic relationships with Employee Relations, Legal, HR, Workplace, IT, Travel, and other functions. Track trends in reporting records and identify incidents that may require additional resources. Collaborate with GP&S’s Regional Protective Services Managers to keep them informed and supported for employee crises in their regions. Ensure GP&S’s response actions are aligned with Accenture’s Policies.

Qualification Here’s what you need:

Bachelor’s degree in Security & Safety Management, Risk Management, Crisis Management, Organizational Leadership, Behavioral Science, or a relevant field. Minimum 10 years of experience in emergency response/crisis management, with at least 5 years involving behavioral threat assessment and management. At least 3 years of experience working directly with corporate support functions such as Human Resources, Legal, and Workplace. At least 3 years of experience using Microsoft Office programs (Word, Excel, PowerPoint).

Preferred Skills

Excellent organization, analytical, and communication skills. Calm under pressure and able to provide clear guidance during stressful situations. Strong rapport and influence building abilities. Excellent customer service orientation. Quick learning, multitasking, adaptability, and flexibility. Timely management of tasks and adherence to deadlines. Proficient at handling highly confidential information. Demonstrated influence on cross‑functional and cross‑regional teams to drive collaboration and strategic outcomes. Analytical skills to summarize operational data for leadership decisions. Comfort with ambiguity and drive toward clarity for positive impact. Language skills are a plus. Certifications: ATAP CTM, ASIS CPP, DHS TERC.

Other Requirements Ability to work non‑standard hours, be on call 24/7 (including weekends and holidays), and travel 25% of the time. Locations London Additional Information Accenture is an equal opportunities employer and welcomes applications from all sections of society. We do not discriminate on the basis of race, religion, or belief, ethnic or national origin, disability, age, citizenship, marital, domestic, or civil partnership status, sexual orientation, gender identity, or any other protected characteristic. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Accenture is committed to providing veteran employment opportunities to our service men and women. Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process. About Accenture We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other. We foster an inclusive and diverse environment, free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work. At Accenture, we support the well‑being of our people holistically, providing opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™. Join Accenture Visit us at www.accenture.com. #J-18808-Ljbffr