Graduate Legal Advisor
New Yesterday
Based in Manchester City Centre
5 days in office: shift patterns listed below
Paying £26,000 - £28,000 + £1,000 weekend allowance
Shift Pattern:
Sunday: 12pm - 8pm
Monday: 12pm - 8pm
Tuesday: 12pm - 8pm
Wednesday: 9am - 5pm
Thursday 9am - 5pmThe company:
My client is a leading well-being advisor and specialist. They take pride in offering the most comprehensive employee assistance programme available in today's market, dedicated to enhancing the wellbeing of employees. They provide clinical expertise and legal advice services to 13 million employees and their families across the UK and Ireland.
The Role:
As a Legal Advisor, you will be responsible for providing comprehensive and legally compliant advice to clients across various mediums, predominantly over phone and via email. Your role will involve addressing inquiries spanning a wide range of legal and financial matters while ensuring the emotional support needs of clients are met.
Day to Day Responsibilities:
Provide timely legal and financial information to clients adhering to set SLAs and KPIs
Manage incoming calls efficiently, either resolving cases independently or distributing them among team members
Conduct research and engage in self-learning to enhance expertise in relevant areas
Handle diverse client issues with empathy, especially those in distress
Demonstrate a general understanding of legal and financial domains including, but n...
- Location:
- Manchester
- Salary:
- £26,000 - £28,000 /annum
- Category:
- Research, Academia & Science