Job Scope:

The Haute Couture Sales Assistant is responsible for assisting the Haute Couture Sales Director with managing clients’ requests and following up on products’ delivery.

Main Duties and Responsibilities:

• Coordinate with HC Sales Director on daily basis to consolidate client appointments.
• Assist the HC Sales Director during the appointments.
• Help and support any Haute Couture Sales Agent when needed, especially when they are assisting clients in the boutique.
• Consolidate and follow up with the HC Sales Director to track progress for each purchase.
• Report all exceptional requests and or changes that may occur to the HC order.
• Follow up on the order status of all HC clients.
• Coordinate with the Haute Couture Client Servicing department for sketches and embroidery.
• Maintaining the Haute Couture salon and display in accordance with the in-house standards
• Coordinating the rotation of samples
• Samples inventorying

Customer service

• Coordinate and participate in events, promotional launches, client meet-and-greets, and other networking opportunities.
• Organize client attendance at fashion shows, presentations, and exclusive brand events.
• Take, organize, and consolidate client appointments in an efficient manner.
• Process with client’s orders following our policy & procedure.
• Travel to clients for fittings, delivery, etc, if needed.

Haute Couture Production

• Follow-up with the Haute Couture Client Servicing department on the production process.
• Follow-up on delivery according to specifications.

Administrative Duties

• Coordinate the preparation of invoicing with the HC Sales Director.
• Provide daily reports detailing client appointments, nationalities, meeting outcomes, and order updates.

Perform other job-related duties.

Qualifications:

• Bachelor’s degree in Fashion Management, Business, Luxury Marketing, or a related field.
• 2+ years of experience in luxury fashion, Haute Couture, or high-end client relations
• Proficiency in IT tools: Microsoft Office (Excel, Outlook, Word and Power Point); Fashion GPS.
• Knowledge of fabrics, materials, embroidery, and HC production processes.
• Flexibility for business travel.