Head Host - Marylebone, London
25 Days Old
Head Host - Marylebone, London
Join us at The BoTree as we redefine luxury hospitality through wellbeing, culture and connection. The BoTree Wellness Club will be a private members environment where every guest experience is thoughtful, personalised and seamless. We are seeking a Head Host to lead the front-of-house welcome experience and set the tone for every member interaction.
The Role
As Head Host, you will be the face of the Wellness Club, creating an exceptional first impression and ensuring every member feels recognised, valued and connected.
Key responsibilities include:
Leading the host team to deliver a warm, professional and highly personalised welcome
Managing reservations, arrivals and flow within the Wellness Club
Building strong relationships with members and understanding individual preference
Coordinating closely with Restaurant, Wellness and Membership teams to ensure seamless service
Handling guest enquiries, requests and feedback with confidence and care
Maintaining a calm and organised front-of-house environment at all times
Training and developing the host team to deliver luxury service standards
Supporting member events and community engagement initiatives
About You
You are naturally engaging, highly organised and thrive in guest-facing luxury environments.
Experience as a Head Host, Senior Host or Reception Supervisor in a private members club, luxury restaurant or hotel
Exceptional interpersonal and communication skills
Strong organisational ability and attention to detail
A passion for delivering personalised guest experiences
Confidence managing busy service periods with professionalism
A genuine interest in wellbeing, hospitality and community-led environments
Flexibility to work evenings and weekends
What We Offer
28 days holiday including bank holidays, rising with service
Birthday day off
Complimentary anniversary stay including dinner and breakfast
Hilton Go Travel Programme for team members, family and friends
Meals provided while on duty
Cycle to work scheme
Employee assistance and financial wellbeing programmes
Two paid community days per year
Recommend a friend bonus scheme
This is a unique opportunity to shape the guest experience from the very beginning of an exciting new hospitality concept.
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- Location:
- Greater London
- Job Type:
- FullTime