Join to apply for the Head of Billing and Credit Control role at Kerv

Join to apply for the Head of Billing and Credit Control role at Kerv

Please note: Hybrid Working 2 days in the Liverpool St. Office, London

• Reviewing and providing an assessment of the current processes’ in order to create a roadmap to move towards automation and overhaul the current manual processes.
• Work together with our transformation team to drive changes, implementations and improvements.
• Managing a team of credit controllers’ and billing specialists’.
• Being responsible for the end-to-end billing creation and cash collection process.
• Business partnering with division account managers’ to ensure timely billing and post billed collections – manage all stakeholders’ expectations during the billing and collection processes’.
• Ensuring accurate and timely completion of the monthly billing processes’ – bringing the number of days to complete this process down to facilitate a quicker monthly close overall.
• Managing cash collections and feeding this into the short term weekly cashflow.
• Develop policy and process documents in order for knowledge share to take place across the billing and credit control teams’.
• Manage the customer ticketing service and reduce the number of tickets open at any given time.
• Be a key point of contact during the audit for billing and credit control support.
• Driving a culture of continuous improvement and best practice processes.
• Develop and implement a vision for the billing and credit control teams’ and track against KPIs that you identify.

• Have Telecom’s billing experience.
• Have successfully managed a team previously through a significant period of change.
• A track record of strengthening and retaining a high performing team.
• Have experience developing and coaching a billing and credit control team, and ensuring the importance of communication between both teams’ is central to the success of the team.
• A strong background and previous experience of system migrations and implementations, as well as a track record of success in automating processes’ that were previously manual.
• Have excellent knowledge of collections and debt recovery strategies.
• Be able to demonstrate a downward movement in debt collection balances in previous roles.
• Have previous treasury management experience linked to predicting future billings, cash collection expectations and taking part in the cashflow forecasting process on a weekly basis.
• ACCA/CIMA or similar qualification.

• Do the Right Thing
• Build Future
• Think Customer First
• Team is everything
• Spread good vibes

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Kerv by 2x

Get notified about new Head of Credit jobs in London, England, United Kingdom .

London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

Head of Risk (CRO), Leading Investment Institution - GCC Region

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

Global Head of Credit Risk Management Services

London, England, United Kingdom 3 hours ago

London, England, United Kingdom 4 months ago

Head of Risk & Compliance (FinTech, EMI)

London, England, United Kingdom 2 weeks ago

Credit Risk Director, Flex Originations (Credit Cards)

London, England, United Kingdom 1 week ago

Head of Group Credit Control (Maternity Cover- 13 Months)

London, England, United Kingdom 1 day ago

London, England, United Kingdom 6 months ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 days ago

City Of London, England, United Kingdom £125,000.00-£150,000.00 3 days ago

London, England, United Kingdom 1 day ago

Head Credit Pricing (Hybrid; m/f/x/d; 80-100%)

London, England, United Kingdom 1 week ago

Compliance AML Head of Risk Frameworks & Reporting

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

Head of Risk Management to become Chief Risk Officer (CRO) – Predominately Cash Equities,

Head of Premium Finance (Motor Insurance)

City Of London, England, United Kingdom £90,000.00-£100,000.00 1 week ago

Greater London, England, United Kingdom 1 week ago

Greater London, England, United Kingdom 2 days ago

Head of Premium Finance (Motor Insurance)

City Of London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London Area, United Kingdom £120,000.00-£130,000.00 1 month ago

Assistant Vice President, Credit Manager - CIB

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 2 days ago

City Of London, England, United Kingdom £600.00-£800.00 1 week ago

Vice President, Credit Manager (Energy Sector)

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.