Head of Building Technology

2 Days Old

Chief Technology Officer Luxury eCommerce Our client is a high growth, independent, founder-led e-commerce platform and marketplace showcasing the best in contemporary furniture and homewares.
We are exclusively looking for their first Chief Technology Officer to be responsible at board level to realise the business vision and start structuring and planning for next year’s three digit online business growth.
You’ll spend some of your time strategizing, planning projects, budgeting and managing their execution in conjunction with the team and external partners. Executing the most effective technical roadmap and future proofing its ability to scale, in a very exciting market space which has been further supported by the current climate and the consumer shift to online shopping.
Building and implementing our ecommerce strategy including but not only, B2B and B2C customer platforms, supplier portal and digital marketing.
Hiring, retaining, growing and motivating excellent teams, building a culture of learning, knowledge sharing and technical excellence, with a strong focus on inclusivity and diversity.
Setting budgets and delivering regular reports on quantitative and qualitative results including measures of performance (OKRs and KPIs), budget (CapEx and OpEx) as agreed by the board.
Analysing the customer journey and customer lifecycle values and developing the current processes to maintain customer satisfaction while allowing for high scalability and performance.
Providing oversight and guidance to assist the teams in finding innovative uses of technology to improve security, reduce risk and ensure compliance with new and existing regulations including data protection and GDPR. Analysing emerging industry trends, market best practices and technological advances to ensure the business is strengthened through technology.
You’ll need an outstanding track record of delivery, with experience in a senior tech or digital position within the fashion, luxury or design eCommerce industry (B2C or B2B).
You’ll be self-starter with bucket loads of enthusiasm, driven to delivering technology that will streamline processes, grow sales and margins while improving customer and staff satisfaction.
You’ll be a strong communicator, comfortably engaging with a range of stakeholders to conceive and deliver technology that makes a real difference.
Whilst you’ll have a strong technology background with solid coding and infrastructure experience, you will also have a good understanding of the luxury and design industries.
You will be familiar with e-commerce subsystems such as WooCommerce, Shopify, Magento etc. You will bring a passion for new technology and the ability to inspire colleagues to utilise a digital mindset, exploring new ideas and possibilities.
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Location:
London
Job Type:
FullTime

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