Head of Client Services & Commercial
New Today
Responsibilities include:
Manage and allocate team resources to meet business/client requirements, production targets and deadlines.
Co-ordinate and assign tasks, priorities, and schedules to team members based on workload, deadlines, and resource availability.
Monitor progress, identify bottlenecks, and implement corrective actions to ensure tasks are completed on time and within budget.
Work with Client Services team to ensure optimal service delivery in line with client and internal expectations
Communicate regularly with senior management and other departments to align efforts, resolve issues, and ensure smooth operations.
Develop and implement strategies to optimize team performance, productivity, and workflow.
Champion the implementation of new technology and common ways of working throughout the team.
Identify training needs, set objectives and provide coaching and mentoring to both existing and new team members to enhance their skills and knowledge.
Ensure adherence to quality standards, safety protocols, and regulatory requirements in all production activities.
Analyse performance metrics and implement continuous improvement initiatives to enhance productivity and efficiency.
Foster a collaborative and positive team environment, promoting open communication and problem-solving.
Essential knowledge, skills and abilities:
Extensive knowledge of printing processes
Experience in the large format or point of sale print industry
Experience of managing a large team
Thrives under pressure, meeting tight deadlines and targets
Strong organisational and planning abilities to complete tasks
Effective prioritisation, including managing conflicting priorities
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- Location:
- London
- Job Type:
- FullTime