Head of Clinical Services Ophthalmology

We are working with a leading NHS and private ophthalmology provider to recruit an experienced Head of Clinical Services to join their friendly, forward-thinking team at a modern site in Bristol (Aztec West).

This is a unique opportunity to shape and deliver clinical strategy, drive professional development, and ensure regulatory compliance across multiple locations.

Key Responsibilities

• Lead the development and implementation of clinical protocols, standards, and training programmes, including Ophthalmic Technician, pre-reg, and IP placements.
• Oversee professional registration, CPD compliance, and audit readiness.
• Attend Clinical Governance Committees and represent the organisation at industry forums, conferences, and practice locations.
• Drive adoption of advanced diagnostic technologies (OCT, biometry, fundus imaging, glaucoma management).
• Mentor ophthalmic technicians and support talent development pathways.
• Collaborate with external agencies to advise on enhanced eye care services.
• Monitor clinical KPIs, patient outcomes, and lead quality improvement initiatives.
• Oversee all planned outpatient clinical activity across all sites.
• Manage and develop a large, multi-disciplinary clinical team.
• Build relationships with stakeholders (ICBs, NHS Trusts, Health Boards, Primary Care) to optimise patient care.

Person Specification

Essential:

• Fully qualified optometrist registered with the GOC.
• Minimum 10 years post-qualification experience, including 5+ years in senior clinical roles.
• Proven track record in clinical governance, audit, and training delivery.
• Exceptional leadership, communication, and stakeholder management skills.
• Confident with Office 365 and tech systems (training provided).
• Ability to manage competing priorities calmly and clearly.
• Understanding of CQC standards, NHS standards, and ICB criteria.

Desirable:

• Experience in multi-site optical practices, NHS/ISP ophthalmology services, or ICB commissioning.
• Higher qualifications (MOptom, Professional Certificate in Glaucoma, IP qualification).
• Published research or contributions to optometric journals.
• Familiarity with patient electronic medical management systems (e.g., Open Eyes).
• Strategic thinker with commercial awareness. xbpsjku

Whats on Offer

• Competitive salary: £75,000 £90,000 per annum
• 25 days holiday + bank holidays (increasing with service)
• Performance bonus
• Pension scheme
• Enhanced family leave and sick pay
• Employee Assistance Programme 24/7 confidential support
• Perks & discounts (private healthcare/dental care, retail savings)
• GOC fees paid + generous CPD allowance
• Ongoing training and development opportunities
• Opportunity to shape national clinical strategy in a growing, innovative group

Hours: 40 hours per week, 100% office based.