Salary: Competitive Plus BenefitsLocation: London Store Support Centre and Home, London, EC1M 6HAContract type: PermanentBusiness area: MarketingClosing date: 13 March 2026Requisition ID: 400051170 We’d all like amazing work to do, and real work‑life balance. That’s waiting for you at Sainsbury’s. We’re one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you’d think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us. Joining Argos as the Head of Consumer Communications means becoming a key player in a dynamic and innovative marketing team, leading the charge in shaping and delivering impactful consumer communications strategies for our brands - Argos and Habitat. With a focus on driving brand reputation, customer consideration, and love for our products, you will have the opportunity to make a significant impact through creative storytelling, strategic planning, and collaboration with various teams across the organisation. As we embrace the evolving media landscape and strive for excellence in consumer engagement, you will be at the forefront of driving desirability, distinctiveness, and cultural relevance for our brands, all while fostering a culture of growth, collaboration, and continuous improvement. What you’ll do As the Head of Consumer Communications at Argos, you will lead and shape the consumer communications approach for Argos and Habitat within the marketing team. Your primary focus will be to devise and deliver a strategic consumer communications plan that supports the business strategy and strengthens brand reputation, ensuring alignment with commercial objectives. You will drive high‑quality media coverage and creative, insight‑driven campaigns that build desirability, distinctiveness, and cultural relevance for Argos, positioning it as the retailer of choice. Additionally, you will champion an integrated approach to amplification across earned, influencer, social, and owned channels to position Argos as the primary answer in AI‑generated search results, ensuring the brand maintains distinctiveness and authority in the evolving landscape of AI‑driven search and discovery. Who you are As the Head of Consumer Communications at Argos, you are a strategic and innovative leader with extensive experience in consumer communications and PR within the retail industry. With a deep understanding of the evolving media landscape and digital trends, you excel in shaping and delivering high‑impact campaigns that drive brand visibility, reputation, and customer engagement. Your exceptional communication skills, strong analytical capabilities, and proven track record in managing complex relationships and senior stakeholders make you a key player in driving desirability, distinctiveness, and cultural relevance for the Argos brand.

Significant senior‑level experience leading consumer communications and PR across complex, large‑scale organisations. Strong expertise across UK media (online, offline and emerging) and passion/curiosity for emerging AI/LLM‑driven channels Proven ability to deliver high‑impact, insight‑driven campaigns, manage agencies and handle large volumes of information under pressure. Excellent leadership capability — team development, collaboration, strategic thinking and budget management.

We are committed to being a truly inclusive retailer so you’ll be welcomed whoever you are and wherever you work. Around here, there’s always the chance to try something new — whether that’s as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, where possible, offer flexible working. When you join our team, we’ll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury’s, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance‑related bonus of up to 65% of salary, depending on how we perform (in cash and shares). Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before pay day) as well access to a great range of discounts from hundreds of other retailers. You'll also receive a company car cash allowance unless you are going to travel 10,000 business miles in your role, then you'll be able to choose a car. And if you ever need it there is also an employee assistance programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks’ pay for maternity or adoption leave and up to 4 weeks’ pay for paternity leave. Please see www.sainsburys.jobs for a range of our benefits (note, length of service and eligibility criteria may apply). #J-18808-Ljbffr