A leading recruitment agency is seeking an experienced Head of Operations to lead a contact centre function. The role focuses on ensuring exceptional customer experience and operational efficiency. The ideal candidate will have strong leadership skills, a data-driven mindset, and experience driving performance in a contact centre. With a salary of up to £80,000 per annum and excellent benefits, this position offers great potential for career progression in a fast-paced environment. #J-18808-Ljbffr