Head of Customer Care — Lead 5-Star Service, Flexible Work
5 Days Old
A leading recruitment agency is seeking a Head of Customer Care in the Cheltenham area. This role involves overseeing the Customer Care team, ensuring a 5-star service standard, and implementing quality assurance policies. The ideal candidate will have a proven track record in managing high-performing teams within a customer-centric environment. Competitive salary, bonuses, and flexible working arrangements are offered, alongside generous benefits including private healthcare and a pension scheme.
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