Head of Customer Service, Cheltenham

Head of Customer Service

5 Days Old

Whats in it for you? Join a fast-growing, design-led British menswear brand | Lead a high-impact team with real influence across the business |Creative, collaborative culture with a focus on craftsmanship and quality |Full time | Free parking W hat will you be doing? Leading and scaling our customer service function Ensuring a consistent, high-quality customer experience Handling escalations and improving service processes Working cross-functionally with fulfilment, marketing, and product teams Monitoring performance metrics and driving continuous improvement Apply

Location:: Cheltenham
Salary:: £12.5 per hour
Job Type:: FullTime
Category:: Customer Service & Support

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