Head of Desk - Financial Institutions Sales - FinTech Payments

7 Days Old

Job Description

Overview


An outstanding opportunity to join a high-growth fintech payments division within a global payments organisation. This role sits at the forefront of expansion and will play a critical part in driving revenue growth across the Financial Institutions and Non-Bank Financial Institutions (FI/NBFI) segment.


Our client is seeking an experienced and commercially driven sales leader to manage and develop a team of Business Development Executives focused on PSPs, neo-banks, and other regulated financial institutions. The successful candidate will combine strategic leadership with hands-on execution, bringing deep expertise in FX, payments, and the broader FI landscape.


Key Responsibilities:


Sales Strategy & Leadership

  • Develop and execute a targeted sales strategy for the FI/NBFI market in the UK.
  • Conduct ongoing analysis of market trends, competitor activity, and evolving client needs to refine commercial positioning.
  • Own sales forecasting and pipeline management to ensure consistent delivery against ambitious growth targets.


Client Acquisition & Commercial Execution


  • Lead new business origination across regulated financial institutions, identifying high-value opportunities and developing tailored solutions.
  • Drive a consultative, solution-led sales approach focused on FX and international payments.
  • Support the team in articulating value propositions clearly and effectively to senior decision-makers.


Sales Operations & Performance Management


  • Ensure disciplined CRM usage and accurate pipeline reporting.
  • Deliver structured performance reporting to senior leadership, including insight-driven recommendations.
  • Manage workload distribution, recruitment, and performance optimisation within the team.


Cross-Functional Collaboration


  • Partner closely with Marketing, Product, Compliance, and Operations to ensure alignment between sales activity and broader organisational objectives.
  • Maintain clear communication of product updates, regulatory changes, and market developments that may impact sales activity.


Compliance & Risk Governance


  • Ensure all sales activity adheres to regulatory requirements and internal policy frameworks relevant to financial services.
  • Promote a strong culture of compliance and responsible selling.


Product & Market Expertise


  • Maintain advanced knowledge of FX, international payments, and hedging solutions.
  • Ensure the team remains well-trained and confident across product features, benefits, and differentiators.


Business Expansion & Partnerships


  • Identify and develop strategic partnerships to expand reach within FI/NBFI segments, particularly within the CFD and trading vertical.
  • Support UK market expansion initiatives, identifying new customer segments and growth channels.


Budget & Commercial Discipline


  • Manage sales budget allocation to maximise return on investment.
  • Monitor sales-related expenditure to ensure sustainable and profitable growth.


Innovation & Continuous Improvement


  • Establish feedback loops from clients and team members to enhance product offerings and sales processes.
  • Encourage innovation in go-to-market strategy to maintain competitive advantage.


Team Leadership & Development


  • Set clear KPIs and performance metrics, ensuring the team has the tools, training, and structure required to succeed.
  • Conduct regular 1:1s and performance reviews to provide clarity, accountability, and coaching.
  • Foster a high-performance culture where success is recognised and professional development is actively supported.
  • Promote an engaged, inclusive, and results-oriented team environment.


Skills, Knowledge & Experience


  • Demonstrated experience leading and developing high-performing sales teams within FX, payments, or financial services.
  • Strong track record of selling to regulated financial institutions.
  • In-depth understanding of currency markets, hedging instruments, and international payments.
  • Proven ability to originate new business and exceed revenue targets.
  • Strategic mindset with the ability to align commercial execution with broader business objectives.
  • Strong analytical capability to interpret market trends and identify opportunity.
  • Excellent verbal and written communication skills.
  • Proficiency in CRM systems and sales enablement tools.
  • Resilient, adaptable, and capable of performing under pressure.
  • A collaborative leader with a strong work ethic and commitment to continuous improvement.

Location:
City Of London
Job Type:
FullTime
Category:
Business

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