Head of Digital Acquisition (Ecommerce)
New Today
This role is only suitable for candidates who have personally owned digital acquisition performance inside a £10m+ ecommerce business.
We are hiring a hands‑on Head of Digital Acquisition to take full ownership of paid acquisition, SEO performance and e‑commerce growth inside a profitable, founder‑led retail business.
This is a permanently on‑site role in Birmingham. Remote, hybrid, agency and coordination‑focused candidates will not be considered.
Salary reflects direct commercial accountability and ownership responsibility — not a typical marketing or reporting role.
About Hard To Find Whisky
Hard To Find Whisky is a specialist whisky, spirits and champagne retailer operating a high‑volume e‑commerce platform alongside a flagship physical store.
We compete directly with much larger national and international retailers through strong commercial discipline, operational execution and in‑house performance ownership.
This role exists to scale acquisition capability internally and strengthen long‑term e‑commerce performance.
The Role
You will personally own and grow customer acquisition inside a £10m+ e‑commerce operation.
This is not an agency management or coordination position. You will directly control acquisition strategy, channel allocation and spend decisions across paid media, SEO, marketplaces and on‑site conversion performance.
You will operate embedded within the business and report directly to the founder with full accountability for performance.
Key Responsibilities
Own acquisition performance and spend decisions end‑to‑end
Personally manage and optimise core paid channels (Google, Meta, Shopping)
Drive SEO and on‑site conversion performance improvements
Balance Amazon and direct‑to‑consumer channel strategy
Allocate, pause and redirect acquisition spend based on ROI and margin performance
Report directly to the founder with commercially focused performance updates
Google Ads & Paid Search
Manage and optimise Search, Shopping and Performance Max (where appropriate)
Improve account structure, efficiency and control
Actively manage bids, feeds, negatives and budget allocation
Reduce wasted spend and improve acquisition efficiency
Paid Social
Manage paid social as a performance acquisition channel
Work with internal creative assets to test messaging and creative
Focus on measurable commercial outcomes, not engagement metrics
Analytics & Reporting
Track and report acquisition performance across all channels
Use GA4, Search Console and ad platforms to inform decisions
Produce commercially relevant reporting for directors
Focus on outcomes, profitability and contribution margin — not vanity metrics
Required Experience
This role is only suitable for candidates who have:
Have a minimum of 10 years experience
Personally owned digital acquisition performance inside a £10m+ e‑commerce business
Hands‑on responsibility for SEO and paid acquisition channels
Practical experience managing meaningful paid media budgets
Experience making margin‑driven trade‑offs and reducing spend when ROI does not justify growth
The ability to work autonomously in an on‑site, fast‑moving environment
What This Role Is Not
Not remote or hybrid
Not agency‑led
Not content‑only or social media management
Not a reporting‑only or presentation‑focused role
What We Offer
A senior, embedded role inside a profitable e‑commerce business
Direct access to decision‑makers
Real authority over acquisition strategy and spend
The opportunity to materially improve a large e‑commerce platform
Long‑term role stability
Job Type: Full‑time
Salary: £60,000 – £85,000 per year
Location: On‑site — Birmingham
What is the largest monthly paid media budget you have personally owned and optimised? Please include approximate figure and channels.
Have you personally reduced or paused paid media spend due to ROI or margin concerns in the past 12 months? Briefly explain.
Do you acknowledge that this is strictly an office‑based role in Birmingham?
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- Location:
- Birmingham
- Job Type:
- FullTime
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