The world is yours with Meli Joining Meli is to embark on a journey without borders, where your potential to grow, lead and inspire has no limits. Its knowing that the world is yours that you can elevate your career across countless destinations, all while being part of one warm, supportive, and passionate family. Head of Groups & Events Sales Department: Sales Groups & Events Location: London Reports to: Director of Sales UK Package: Competitive salary + 15% performance-related bonus Whats in it for you? Global career opportunities across more than 350 hotels Hotel discounts for you, your friends & family across the globe Enrolment to the Company Bonus Scheme (15% of salary) Life Assurance x3 Salary Generous hotel service charge Health cash plan & discounted dental & optical cover Company pension scheme Loyalty rewards & refer-a-friend bonus (£500) 29 days holiday including bank holidays Access to Melis global e-learning platform for personal & professional development High-street savings through Perks at Work Meals on duty Mission As Head of Groups & Events Sales , you will maximise MICE revenue across the London hotel cluster through the strategic management of group and event enquiries, pricing, contracting and conversion. You will lead the Group Events Sales team, drive achievement of budgeted room nights, room revenue, event space and F&B targets, and work closely with Revenue and Operations to position the hotels as leading MICE destinations. Key Responsibilities Operational Excellence Support the Director of Sales UK in the implementation of the MICE sales strategy in line with each hotels Business Plan. Prepare and supervise price quotations and negotiations for group enquiries (10+ rooms), maximising total revenue across rooms, event space, F&B and ancillary services. Deliver the approved MICE budget for the cluster, achieving targets for room nights, room revenue, event room rental and associated F&B sales. Prepare weekly business reviews, and forecasts for the MICE segment, providing detailed group revenue analysis by hotel and market origin. Work closely with the Director of Sales to define, monitor and adjust MICE pricing strategies, sales conditions and need periods. Lead, coach and support the Group Events Sales team, providing guidance on commercial decision-making and negotiations. Ensure accurate management of group business through MARS (CRM) and Cvent, maintaining data integrity and correct system usage. Drive conversion through proactive client engagement and site inspections, attending high-value inspections where required. Ensure seamless communication and handover of confirmed group files to hotel operations, maintaining close collaboration with Conference & Banqueting teams. What were looking for Strong commercial, analytical, and leadership skills Proven experience in MICE or group sales within a hotel environment Excellent negotiation, communication and stakeholder management skills Strong understanding of pricing, revenue management and forecasting Minimum 2 years experience in a management or leadership role Because belonging to the great Meli family is being VIP At Meli, our people are the heart of everything we do. Whether youre stepping into leadership or building on your expertise, youll be part of a culture defined by respect, collaboration, and passion. From our newest talents to the most seasoned leaders, we are all Very Inspiring People and that includes you. Our Commitment to Diversity & Inclusion We are proud to be an equal opportunity employer. We celebrate diversity and strive to create an inclusive, accessible environment for all. At Meli, we believe our differences make us stronger and fuel innovation. We are equally committed to sustainability, building a responsible present and a better future. If you want to be a Very Inspiring Person, apply now and start your journey with Meli. Follow us on: Instagram LinkedIn Twitter Indeed Glassdoor

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