Head of Housing Transformation & Regulation

Client – Babergh & Mid Suffolk Council

Salary - £65-70k

Contract type – Permanent

Hyperion Partners are proud to be working in close collaboration with Babergh & Mid Suffolk Council to appoint an exceptional Head of Housing Transformation & Regulation.This is a visible, strategic leadership position at the heart of the Housing Directorate — shaping services, strengthening regulatory assurance, and driving a culture where residents genuinely sit at the centre of decision-making.

The successful candidate will be leading a team that is pivotal to ensuring compliance with the updated Regulator of Social Housing Consumer Standards, embedding strong governance, and delivering measurable, resident-focused improvement across the service.

Job Brief

Reporting directly to the Director for Housing, you will:

* Lead accountability for compliance across the Safety & Quality, Transparency & Accountability, Neighbourhood & Community and Tenancy standards.

* Prepare the organisation for inspection — including mock inspections, regulatory readiness and evidence-based reporting.

* Build a single, trusted view of housing data — moving from spreadsheets to real-time intelligence that drives decision-making.

* Champion Tenant Satisfaction Measures (TSMs), complaints learning, and resident insight as engines for service transformation.

* Lead busin...