Head of Marketing Operations, Data & Insights Hybrid, 2 day from the office • Based from any of their multiple regional offices Are you a data‑driven, systems‑focused marketing operations leader looking to make a real impact? This is a fantastic opportunity to shape the infrastructure, processes, and insights that power a national professional services firm with a strong purpose‑led culture. My Client is looking for a Head of Marketing Operations, Data & Insights to ensure our BD & Marketing function operates efficiently, delivers high-quality client experiences, and enables insight‑led decision‑making across the firm. What You’ll Lead Client Experience & Insight

Build and run the firmwide client feedback programme. Use insights to drive consistent, high-quality client experiences.

CRM, Data & Reporting

Lead the rollout, adoption, and governance of a new CRM system. Maintain high-quality data and deliver dashboards that inform decision‑making.

Martech & Supplier Management

Own the full marketing technology stack and ensure tools are integrated and effective. Manage suppliers, contracts, and platform performance.

Process & Workflow Improvement

Create efficient workflows for creative, events and marketing requests. Ensure processes are documented, consistent, and scalable.

Team Leadership

Manage and support the CRM, Insights and Events team. Oversee the marketing operations budget.

About You

Experienced in marketing operations, CRM, or data roles within professional services or a similar environment. Strong in CRM adoption, analytics, reporting, and data quality management. Skilled at improving workflows and operational processes. Experienced with client feedback programmes and insight generation. Strong commercial awareness and confident in managing suppliers. Collaborative leader, process‑minded, and able to influence stakeholders.

What’s on Offer

A purpose‑driven organisation with a supportive culture. Excellent benefits, a wellbeing‑first approach, and hybrid/flexible working. The chance to shape a core operational function and make a long-lasting impact.

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy. #J-18808-Ljbffr