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London, SW1H (with hybrid working 2 days minimum in HQ)

The Company

With almost 110,000 members in 140 countries, the Institution of Mechanical Engineers (IMechE) has been at the heart of the mechanical engineering profession since 1847.

We strive to improve the world through engineering by developing engineers, upholding professional standards, informing public opinion, and promoting engineering innovation to solve societys pressing problems.

We are proud to have achieved workplace accreditations - We invest in people Gold and We invest in wellbeing Silver which reflect our organisations commitment to our employees.

The Role

We are looking for a Head of Membership Growth and Services to join us on a full-time, permanent basis.

This is a newly created role, offering an exciting opportunity to shape and drive the future of our global membership strategy.

As Head of Membership Growth and Services, you will oversee the full end-to-end membership journey, from outreach and acquisition through to retention and renewal. You will provide strategic direction and leadership to enhance the overall member experience, ensuring services are high-quality, data-informed, digitally enabled, and fully compliant with regulatory standards.

You will also play a key role in shaping a long-term roadmap for membership growth and engagement, embedding member voice at the heart of service development and ensuring our offer evolves in line with member needs, organisational priorities, and sector trends. This role will be central to growing and strengthening our global membership community.

Additionally, You Will

• Build strong relationships with regulatory partners
• Lead data and insight strategies to inform policy and product development
• Align activities across functions to create a joined-up member experience
• Lead on compliance, professional registration, and accreditation frameworks
• Build a global volunteer network to support membership pathways
  
  

• Proven experience in a senior membership, engagement, or service leadership role
• Proven leadership and team development skills in a global and remote environment
• Experience managing and developing budgets over £2 million
• Proven experience in a senior management role in compliance, data governance, and regulatory environments
• Experience leading a sales delivery team in a customer-focused environment
• Experience of cross-functional working and delivering strategic collaboration
• Strong knowledge of CRM systems and customer journey optimisation
  
  

• Salary of circa £73,000 per annum
• Car allowance of £6,955 per annum
• Hybrid working (minimum requirement of 2 days per week in the office)
• Training and development
• Work/life balance, including a minimum of 28 days holiday per annum plus Bank Holidays
• Benefits, including stakeholder pension scheme, life assurance, and private health cover
• Other benefits as detailed in our generous and competitive benefits package
  
  

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Administrative and Support Services

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