Head of Operations, Widnes

Head of Operations

New Today

Widnes, Cheshire Full-Time | Senior Leadership Role £80,000 - £100,000 + Profit Share + Benefits The Opportunity I'm recruiting exclusively on behalf of a rapidly scaling UK-based group operating across marine, onsite and wholesale distribution, currently turning over £9.5-£10m with a clearly defined ambition to reach £40m by 2030. This is a critical, newly created leadership role designed to bring operational rigour, structure and scalability into the business. The organisation is commercially strong, sales-led and entrepreneurial — what's needed now is a senior operational leader who can strip back, rebuild and future‑proof operations without disrupting momentum. You will operate as a standalone operational silo, initially reporting to the commercial director, with full autonomy to design systems, set KPIs and drive delivery across production, warehousing, logistics and international supply chains. This role is not about maintaining the status quo — it's about doing the extraordinary. Key Objectives (12-24 month horizon)

Scale operational capability in line with aggressive growth plans Improve DIFOT performance from 91% to 96%+, with international shipments targeted at 100% Reduce project lead times to 2 weeks Implement scalable systems across manufacturers, warehouses and logistics Strengthen the relationship between sales and operations Create structure without slowing the business down

What You'll Be Accountable For Operational Leadership

End‑to‑end ownership of operations across UK and international sites Oversight of multiple warehouses (including Europe) and subcontract manufacturers Direct management of warehouse leadership and operational teams

Production & Supply Chain

Managing 3-4 key manufacturing partners (with 10-12 factory-based personnel) Production planning, forecasting and component control JIT / Lean principles where appropriate Oversight of technical specification checks (technical team to transfer into role)

Logistics, Customs & Compliance

Full responsibility for import/export operations and international delivery systemsCustoms documentation, commercial invoices and shipment control ISO, H&S and project delivery compliance

Systems & Process Improvement

Strip back legacy processes and rebuild scalable, joined‑up systems ERP / supply chain system optimisation Stock control, purchasing, dispatch and delivery performance KPI setting, reporting and accountability frameworks

This is a hands‑on leadership role — you will be expected to roll your sleeves up where required while still operating at a strategic level. The Profile That Will Succeed This role will suit someone who is:

Humble, hungry and smart — no ego, high accountability Solutions-focused, pragmatic and resilient Customer-focused mindset that is willing to do the extraordinary Comfortable challenging the norm and "taking the bull by the horns" Calm under pressure with ability to work with other colleagues to demanding deadlines Commercially aware and deeply operationally credible

Experience & Capability

Senior operations leadership within manufacturing, wholesale or distribution Strong background in metalwork / engineering / manufacturing environments Proven experience managing subcontract manufacturers Deep understanding of import/export, customs and international logistics Track record of scaling operations in fast-growth businesses Systems-led, data-driven and IT savvy (Excel competence beneficial)

You won't be fazed by complexity, ambiguity or hard work — you'll thrive on it. What's On Offer

£80,000 - £100,000 base salary (DOE) Profit share bonus Company vehicle Private medical insurance Laptop and phone 25 days holiday + bank holidays On‑site parking Autonomy, influence and genuine board‑level exposure The opportunity to architect operations in a business with serious growth ambition

Working Pattern

Core hours: 7:30am - 5:00pm Flexibility required to meet operational demands

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Location:: Widnes
Job Type:: FullTime

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