Summary As Head of Product, you will lead Product Management for the Fashion, Home & Beauty (FH&B) Design, Buy and Make domain, with accountability for delivering customer‑centred products across their full lifecycle. The role has a strong focus on transforming and modernising the technology that supports how M&S designs, sources and manufactures its FH&B ranges. What You'll Do

Lead & deliver value across multiple complex FH&B products and teams, with accountability for measurable customer, colleague and commercial outcomes. Drive FH&B transformation, modernising and simplifying the Design, Buy, Make landscape, improving data quality, resilience and time to value through clear, evidence‑based trade‑offs. Set product direction & priorities, owning domain vision, OKRs and roadmaps, and making decisions on where to invest, scale, maintain or retire products. Own data, service health & operations, including product data quality standards, performance metrics, DevOps adoption and major incident accountability. Build strong product teams & culture, setting product standards, developing leaders, managing performance, and embedding simple, disciplined ways of working.

Who You Are

Extensive product leadership experience, owning strategy, roadmaps and delivery through launch and optimisation across complex, business‑critical products. Proven enterprise transformation experience, leading large‑scale platform modernisation, legacy decommissioning, migrations and operating model change. Strong data and metrics capability, defining and improving product data quality, success measures and OKRs to drive continuous improvement and measurable outcomes. Commercially and strategically strong, with the ability to build robust business cases, demonstrate product value at scale, and make confident, evidence‑based decisions in ambiguity. Trusted cross‑functional leader, able to align diverse stakeholders, harness emerging technologies, and build high‑performing product organisations with clear standards and accountability.

What's in it for you? Working at M&S means being part of something bigger – helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast‑moving and always evolving, with a strong sense of purpose and a focus on doing the right thing.

20% colleague discount on all M&S products and many third‑party brands for you and someone in your household, available once you’ve completed your probation. Competitive holiday allowance with the option to buy more. Discretionary bonus schemes linked to your performance and ours. Strong pension and life assurance to help plan for the future. Tailored induction and training to support your development from day one. Exclusive perks and savings through our M&S Choices portal. Market‑leading family policies, including parental, adoption and neonatal leave. 24/7 wellbeing support, including virtual GP access and mental health services. One paid volunteer day a year to support a cause that matters to you.

Everyone’s welcome We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process. #J-18808-Ljbffr