OverviewHead of Reinstatement Cost Assessment, New Milton, HampshireSalary c£80,000 - £85,000 + Benefits Package (c15% bonus, £6.5k car allowance, 25 days holiday, medical, pension)Innovus Group is a company based in New Milton, Hampshire with 25 years of trading behind them, a successful track record, and a broad client base covering the UK. Innovus Group is committed to delivering market-leading solutions and professional services. As the Head of RCA, you will contribute to the vision to be recognised as the market-leading provider of services to the UK's property sector.About YouA Chartered Building Surveyor & member of the RICS.Substantial technical building surveying experience within the Insurance and Property Management sectors, covering a wide range of building types.Proven track record of successful project delivery, including the management of contractors and consultants.Strong commercial acumen with the ability to clearly articulate practice performance to senior management.Demonstrated ability and willingness to build strong team relationships and drive continuous improvement initiatives.In-depth understanding of health and safety legislation relevant to surveying, contractor management, and project delivery.Comprehensive knowledge of the RCA process and procedures, with strong understanding of the Residential Property Sector and associated regulations, including CDM.Excellent communication skills, with the ability to engage effectively with stakeholders at all levels, both internally and externally.Previous experience within RCA and the insurance industry is beneficial.Strong people management and stakeholder engagement capabilities.Robust project management and delivery skills.Experience in insurance remediation works (e.g., fire and flood damage) is desirable.Proficient IT skills, including Windows, report writing, Spons, and database systems.About the roleProvide leadership and direction to the RCA team, fostering a collaborative and high-performance work environment which focuses on service and growth.Mentor and develop staff, encouraging professional growth and skill enhancement.Drive a great people culture in the business that is inclusive, provides opportunity and delivers results.Define, measure and improve key performance indicators with a focus on service and efficiency.Contribute to effective performance management and build constructive relationships with partners to enhance customer service, value for money, and quality of workmanship.Stay current with relevant laws, regulations, and industry standards related to land surveying.Ensure that all RCA works comply with legal requirements.Identify and mitigate potential risks, ensuring the successful completion of deliverables.Engage proactively and positively with clients to provide confidence in services delivered.Agree and embed service level agreements for all business services activities with clients.Implement and maintain quality assurance processes to ensure the accuracy and precision of surveying data and deliverables.Produce documentation in full compliance with RICS regulations and best practice.Manage the surveying department budgets across Innovus Surveyors.Effectively manage the surveying divisional budgets. Ensure costs are appropriately managed, forecasting is accurate, and risks are appropriately managed. This includes resource allocation, equipment procurement, and cost control measures.Stay abreast of technological advancements in surveying tools and methods.Integrate new technologies to enhance the efficiency and capabilities of the surveying businesses bespoke to their needs.Grow the business services division through organic, acquisitive, and new product / market activities.Participate in business development activities to secure new surveying projects.Services advertised by Gold Group are those of an Agency and/or an Employment Business. We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website. #J-18808-Ljbffr