We are seeking an experienced and driven Head of Sales to lead our Fulham office. This is a pivotal role, responsible for driving performance, maximising profitability and delivering outstanding client service while developing a high‑performing sales team.

As Head of Sales, you will have full accountability for the success of your branch, combining strategic leadership with hands‑on estate agency expertise. You will play a key role in growing market share, increasing group value and embedding best‑in‑class sales standards.

Key responsbilities

• Take full ownership of branch performance, achieving and exceeding agreed sales targets.
• Drive the delivery of individual and collective objectives, with clear accountability for profitability, market share growth and overall business performance.
• Provide exemplary service to clients across all aspects of estate agency, including market appraisals, property listings, negotiations and sales progression, ensuring strict adherence to company sales processes.
• Analyse market data, client feedback and local trends to deliver weekly client updates, offering clear, informed advice to support successful transactions.
• Conduct monthly performance reviews with each team member, recognising achievements, challenging performance and identifying training and development needs.
• Lead, motivate and inspire the sales team to reach their full potential while maintaining a high-performance culture.
• Ensure full compliance with service standards and relevant legislation at all times.
• Oversee all aspects of property marketing for new and existing listings, ensuring maximum exposure and brand consistency.
• Act as a key guardian of client care, ensuring property brochures are accurate, up to date and reflect changes to pricing, photography, floor plans and descriptions.
• Prepare and oversee all documentation for new instructions, including agency agreements, anti‑money laundering checks, fact finds and related compliance paperwork.
• Manage and lead the recruitment process for the branch, attracting, hiring and onboarding high‑quality talent.