Head of Talent Acquisition - Product, Tech & Digital Enablement

3 Days Old

Head of Talent Acquisition - Product, Tech & Digital Enablement At Trustpilot, we’re on an incredible journey. We’re a profitable, high‑growth FTSE‑250 company with a big vision: to become the universal symbol of trust. We run the world’s largest independent consumer review platform and invite you to join us at the heart of trust. As Head of Talent Acquisition, you will translate organisational strategy into actionable talent plans, own the end‑to‑end hiring strategy for the Product, Tech & Digital Enablement functions, and work with the Technology Steering Committee and other cross‑functional areas to anticipate needs, shape plans and oversee delivery across regions. This integral role demands an outstanding leader with experience managing a Product / Tech / Digital Enablement TA team, focused on strategic planning, TA transformation, innovation and ensuring strong operational delivery. You will lead, develop and grow a team of TA Partners, securing a diverse, high‑calibre talent essential for Trustpilot’s next phase of scale. What You’ll Be Doing
Own end‑to‑end hiring strategy for the Product, Tech & Digital Enablement functions, serving as the subject‑matter expert on market trends and talent availability. Act as a true strategic partner to the Product, Tech & Digital Enablement Leadership Teams, regularly presenting on talent risks, opportunities and strategic progress against hiring objectives. Lead and own defined talent acquisition projects across the entire TA function, ensuring consistent, scalable practices that support all functional hiring teams. Lead the design and execution of proactive sourcing pipelines and market maps ahead of hiring demand, ensuring the business stays ahead of future capability needs and succession risks. Develop deep knowledge of the Product, Tech & Digital Enablement organisation’s operating model, revenue motions and talent requirements, using these insights to shape strategic hiring recommendations. Collaborate closely with Business Partners and Workforce Planning to proactively anticipate future talent needs and ensure successful, timely delivery of all hiring goals across relevant regions. Lead, develop and grow a dedicated team of TA Partners aligned to the Product, Tech & Digital Enablement function, elevating their capability in strategic sourcing, market insight and consultative stakeholder management. Be a key member of the TA Leadership team, actively championing and implementing initiatives to evolve TA practices that raise the bar. Confidently influence and advise business stakeholders on effective recruitment best practices, resource allocation and inclusive hiring methodologies. Drive and report on key TA metrics (e.g., Time‑to‑Hire, Quality of Hire, Diversity) to ensure accountability and continuous process improvement. Stay deeply connected to the external talent market, bringing insights on industry trends, competitive dynamics and emerging talent behaviours to the leadership team and wider TA organisation.
Who You Are
Extensive experience leading and managing Talent Acquisition teams across multiple regions or markets. Deep expertise in driving TA innovation; demonstrated ability to work autonomously and strategically evolve existing policies and procedures. Proven capability to integrate TA strategy with other key functions, particularly Workforce Planning and senior leadership, ensuring proactive resource allocation and risk mitigation. Profound subject‑matter expertise in all elements of Talent Acquisition, utilising solid networking and innovative sourcing methodologies to map the competitive talent landscape. Proven ability to lead and drive high‑impact projects across the TA function. Ability to coach, mentor and actively develop TA Partners, significantly elevating their expertise in strategic sourcing and consultative stakeholder management. Strong business acumen with the ability to understand business performance drivers, identify capability gaps and translate functional insight into forward‑looking talent strategies.
What’s In It For You
Flexible working options. Competitive compensation package + bonus. 25 days holiday per year, increasing to 28 days after 2 years. Two paid volunteering days per year. Learning and development via Trustpilot Academy and Blinkist. Pension and life insurance. Health cash plan, online GP, 24/7 Employee Assistance Plan. Full access to Headspace. Paid parental leave. Season ticket loan and cycle‑to‑work scheme. Hybrid work setup: 2‑3 days in a Central London office. Regular events, celebrations and ERG activities. Access to over 4,000 deals and discounts. Independent financial advice and free professional mortgage broker advice. Talent acceleration programs.
Still not sure? We want to be a part of creating a more diverse, equitable and inclusive world of work for all. Even if you don’t feel you meet all the requirements, we’d still love to hear from you. About Trustpilot Trustpilot began in 2007 with a simple yet powerful idea: to be the universal symbol of trust, bringing consumers and businesses together through reviews. With more than 300 million reviews, 64 million monthly active users and 140 billion Trustbox impressions, we continue to grow rapidly. We have over 1,000 employees, headquartered in Copenhagen with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York. We’re driven by connection. Our culture is built on relationships we create, collaboration and respect. We work across borders and cultures to be the universal symbol of trust in an ever‑changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal‑opportunity workplace with diverse perspectives. Our purpose, to help people and businesses help each other, is a tall order, but we keep it real. We’re a great bunch of humans doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you. If you’re ready to grow, let’s go. Join us at the heart of trust. Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive. We consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Our data practices are designed to protect your personally identifiable information globally. If you have a disability and need adjustments, contact our Talent Acquisition Team at talent.acquisition@trustpilot.com. Any offer of employment will be subject to our standard background checks. #J-18808-Ljbffr
Location:
Greater London
Job Type:
FullTime

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