Morgan Law are currently supporting a Charity in Central London who are seeking a Head of Technology Operations. The Head of Technology Operations is the lead technology expert for the organisation. They will ensure the core central technology operations run smoothly. This role manages an IT Outsourcer and other suppliers as well as ensuring the provision of devices, telephony and local equipment is robust. They are responsible for our cybersecurity and ensuring that applications run by other teams are safe and fit for purpose. They will also manage a small internal IT team. Requirement Deliver a high-quality IT support function through effective contract management of the IT Outsourcing company and ensuring relevant internal procedures are in place. Manage other IT supplier relationships including for telephony services, ensuring Where necessary, work with the outsourcer and others to ensure that problems are resolved quickly and in the best way for colleagues. At times, this means that you will need to roll up your sleeves and be hands on in problem solving. Provide advice and technical guidance to teams who manage their own applications and systems (finance, fundraising, HR, NDAH, Data). Be a trusted advisor and business partner for SMT and other colleagues, providing expertise, identifying opportunities and delivering solutions for modernisation, automation, and cost op...