Head of Technology Services & Partnerships

Head of Technology Services & Partnerships

Head of Technology Services & Partnerships

Head of Technology Services & Partnerships

• Convert strategic ideas and sales opportunities into high-confidence solution specifications with measurable business value.
• Ensure all technical delivery plans are traceable to commercial KPIs (e.g., revenue uplift, margin, time to market, renewal value).
• Collaborate with Solution Specialists to embed a business case mindset into design processes.

• Define and continuously optimise the infrastructure and architecture required to support delivery at pace and scale.
• Standardise the use of modern platforms, languages, and practices to improve velocity, cost-efficiency, and technical resilience.
• Hold accountability for delivery readiness of platforms supporting GBP 20m+ in revenue.

• Build and govern a tooling and platform ecosystem that enables efficient, repeatable delivery and supports gross margin improvement.
• Ensure tooling decisions are driven by commercial performance metrics, including build speed, defect rates, and cost per deployment.

• Lead the identification, negotiation, and management of strategic technology partners that enhance our sales potential, delivery capability, and innovation capacity.
• Act as a senior commercial representative for C&T in external forums, and hold accountability for joint GTM success and co-sell initiatives.
• Manage client-side tech relationships where delivery or integration risk impacts revenue or renewal.

• Scale a commercially viable, globally distributed technical team with an initial UK core.
• Embed commercial accountability into delivery teams through measurable objectives tied to client and revenue outcomes.
• Upskill the team in technologies and approaches that enable faster, more profitable delivery.

• Proven track record in leading technology architecture and delivery with clear commercial outcomes.
• Demonstrable experience aligning infrastructure and solution design to revenue, cost, and value targets.
• Strong partner ecosystem management experience, including joint go-to-market planning and performance tracking.
• Excellent stakeholder management skills, with ability to influence P&L owners and executive leadership.

• Experience in fast-growth consulting, digital transformation, or SaaS/product environments.
• Exposure to regulated industries where delivery quality and technical assurance impact margin and renewal.
• Familiarity with commercial levers such as pricing models, IP reuse, and platform monetization.

• Commercially accountable - sees technology as a lever for business performance, not just delivery.
• Outcome-obsessed, with strong instincts for balancing innovation, speed, and cost.
• Strong communicator with the ability to simplify complexity and sell the business value of technology.
• Operates with urgency, discipline, and precision in high-growth, cross-functional environments.

• Join us and enjoy our ever-evolving benefits, including but not limited to:
• Reward platform - discounts for over 800 retailers
• 25 days holiday (rising with service)
• Well-being centre
• Recognition programme
• Paid fertility appointments
• Fostering friendly employer
• Pension - matched contribution at 5%
• Life Assurance (4 x basic salary)
• Development, training, and professional qualification

Boost your career