About NEXUS Club London
NEXUS Club London is a vibrant and exclusive private membership club now open in the heart of Kensington. As part of the prestigious NEXUS Luxury Collection, an elite portfolio of luxury assets and clubs, NEXUS Club London is redefining city living through exceptional service and highly personalized member experiences.
The club offers an exciting and versatile environment, featuring a boutique-style gym, luxurious treatment rooms, e-gaming zones, golf simulators, Ronnies Bar, the Club Lounge, The Café, and The Terrace. With beautifully designed spaces for both work and leisure, and a dynamic calendar of bespoke and exclusive events, members enjoy a truly elevated lifestyle experience.
Our Culture
At NEXUS Club London, we are proud of our warm, welcoming, and family-like culture. Teamwork is at the heart of everything we do, and we foster an environment where collaboration, mutual respect, and genuine care come naturally. We champion a big YES attitude, where positivity and flexibility lead the way.
We expect every team member to take ownership of their role with confidence and self-direction, while also being a dependable part of the wider team. Youll have the opportunity to work across all areas of the club, engaging in a wide variety of experiences and interactions that keep every day fresh and fulfilling.
Objective: To liaise with the GM on day-to-day operations. To manage the team and department efficiently and work with the club team. The ensure the facility is checked top to bottom every morning and manage repairs promptly. To organise and prioritise daily tasks including IT, AV, Tech issues across the business. This role is operational / admin heavy (50/50) as such flexibility and a hands on approach is a vital requirements. TO be a key communicator in the business, ensure the wider team is fully informed and aware of works that take place on site.
Key Responsibilities
Is systematic with filing of all relevant drawings and information.
Ensure Risk Proof is 100% up to date and accurate across the business
Ensure all Health and Safety/ Food Safety/ Fire Safety procedures for the business are fully complied with.
Work of the main excel task list
Create daily task list.
Review progress on all tasks daily with GM
Ensure all planned maintenance, including shower head descaling and hot water temperature readings, cleaning of filters in plant rooms, refrigeration maintenance
Ensure the Building Management System is functional
Checks the standard of work within the department in line with SOPs and approved standards and procedures
Liaises with all departments seeing to their requirements
Be a team player and collaborate / support the entire team
Full compliance Fire Safety
Is on call midweek/weekends in case of breakdowns, tech issues and cover of shift only in an emergency.
Reports all potential hazards during a working day.
Assists any maintenance personnel in day-to-day duties and emergencies as required to the needs of the department.
Keep key contact sheet updated
Assists in the production of maintenance budgets and forecasts.
Assisting with creating CAPEX budgets
Conducting site inspections and identifying areas requiring extra maintenance work
Performing minor on-site repairs
Scheduling contractors for major repairs as required
Coordinating and ensuring quality work performed by outside vendors
Manage relationships with contractors and service providers
Daily/ Weekly/ Monthly PPMs created and executed
Descaling shower heads per PPM
Be an ambassador to the club and engage with members and children
Communication
Communicates with all Team Members keeping them informed of any works short term/ long term that affect the operation
Sources equipment and stock items/ spare parts
Proactive whats app group comms and diary management
Managing Health & Safety
Holds quarterly Health and Safety Meetings with HODs, ensuring these are minuted and recorded and records maintained.
Reviewing all Health and Safety policies, procedures, risk assessments and safe systems
Conducting regular audits of all departments to proactively identify where health and safety management practices can be improved
Conducting regular fire drills and liaising with the emergency services as directed regarding the club emergency procedures and fire safety precautions.
Liaising with Environmental Health and other enforcement agencies on all food safety matters.
Liaising with the local authority enforcement officers in relation to safety inspections covering such risks as Legionella.
Devising and delivering health and safety and food hygiene related training to employees at all levels.
Implements the training of all club personnel in health and safety hazard reporting and the administration of records.
Ensures General Manager and Management team are aware of current legislation and the reporting procedures in the event of contraventions.
Implements and directs the investigation, recording and reporting of all accidents occurring within the club.
Implements and maintains club staff mandatory Health & Safety training as instructed by the General Manager
Completes returns in respect of Hazards and Audits as directed.
Maintain and oversee all tech requirements for the business, ensure they are functional and set up at all times (TVs/ Projectors/ Assist with events), gaming lounge
Manage FM company and contract
Managing the Business
Complies with and applies all company policies and procedures in the Management of team members.
Ensures that all company SOPs are adhered to at all times.
Maintains all payroll costs within the agreed targets providing explanation for any variances.
Controls all costs within the agreed budgets to ensure maximum profitability.
Prepares annual departmental objectives, and reviews and evaluates them.
Performs duties in line with departmental Standard Operating Procedures
Other Duties
To read the clubs Employee Handbook and have an understanding of and adhere to the club's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.
To be fully conversant with:
Fire procedures
Security procedures.
Health and safety policy and procedures
Accident reporting procedures
Bomb scare procedures
Departmental codes of conduct
Cash and key handling procedures
Operating standards and procedures within the department
To attend training sessions and meetings as and when required.
To carry out any other reasonable duties and responsibilities as assigned
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