Chaucer is a leading insurance group at Lloyd's, the world's specialist insurance market. We help protect industries around the world from the risks they face. Our customers include major airlines, energy companies, shipping groups, global manufacturers and property groups.Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney and Bermuda, to be closer to our clients across the world. To learn more about us please visit our website www.chaucergroup.comJob SummaryThe Underwriting Strategy and Central Portfolio Management (UWS & CPM) team works at the heart of the business to shape Chaucer's underwriting growth and transformation strategy and actively supports its implementation.The team's overarching objective is to develop and implement an Underwriting Strategy that aligns with the Group Strategy, underpinned by a robust Portfolio Management and Underwriting Oversight Framework. The team currently has three main workstreams: Underwriting (UW) Strategy, UW Portfolio Management and UW Operational Change.A fourth workstream is being created for 1st line of defence Underwriting and Product Governance, pulling together various activities under one umbrella. This role will lead the fourth pillar with the primary responsibility of creating underwriting governance frameworks and processes and therefore providing assurance to the UW leadership team on the effectiveness of the operational, regulatory and governance control framework within UW. In addition to effectiveness, the role will also be responsible for owning key processes and related analysis, monitoring and reporting.Main duties and responsibilitiesThis role has tremendous scope for leading Chaucer's 1st line of defence underwriting governance, product governance and oversight. The role will carry a significant profile, with clear direction from the Head of the team and Underwriting Management. This role would suit an ambitious, analytical, proactive and enterprising candidate, who is an effective communicator and collaborator. The role also requires leadership skills to influence and challenge UW management, collaboration with various teams enabling transparency and consistent understanding of governance, controls and processes.The role will primarily be responsible for the below activities.Create, maintain and monitor underwriting and product governance frameworks, process & documentation, always reflecting current requirements.Manage effectiveness of the frameworks, including: Underwriting guidelines, controls, processes and best practice.Underwriting authority processes and related documentation and reporting.Underwriting line size setting and management as part of the planning and reporting process.Consumer duty, conduct and product oversight strategy (open market and delegated authority).Managing approval processes for new products at related governance forums.Being the Product Oversight Committee underwriting appointee for all consumer and conduct underwriting delivery. Manage approval processes for new products and the ePOC.Developing and managing appropriate data and reporting.Analyse relevant MI and table it to the Management for discussion and decision making.Proactively approach effectiveness of tasks to ensure status and any breaches are reported, escalated and discussed in a timely manner.Ensure that all relevant information is being reported with MI evidence to the UW management as part of the governance framework.Primary liaison between the 2nd LoD and Underwriting:Be the communication conduit between central functions and underwriting community.Analyse, assess the given request and discuss with Management the way forward, helping to develop a customer value culture.Define the scope of the work, create frameworks, lay out step by step what needs to be completed by under writers.Coordinate the Underwriting desk Management. Once all requests are understood, bring to the underwriting management for final decision as to what needs to be communicated to under writers.Issue circulars/communications to underwriting community to co-ordinate messages, requests, deliveries and/or changes for a central and cohesive approach. This provides clarity on the expectation of delivery as well as uniformity.Bring all 'central functions/second line' requests into 'first line/underwriting' in an organised, coherent, methodical, consistent and centralised manner.Work with the Legal and Regulatory team in understanding and communicating changes to regulation, including Sanctions, Surplus lines and/or all regulatory returns.Work with the Operations team to enhance and automate processes where possible.Ensure that the product governance specialist is delivering on objectives and effectively managing the technical product oversight elements.ExperienceSignificant experience in the (re)insurance industry, preferably London insurance market regulatory or underwriting experience.Experience of UK and European insurance regulatory regime.Lloyd's Managing Agency experience advantageous.Management / supervisory experience.Familiarity with risk management issues.Strong analytical, people management and leadership experience.Experience with maintaining and improving extensive suite of MI, sourced from various data-heavy sources.Experience with summarising key takeaways in a clear and succinct manner, suited to stakeholders.Able to demonstrate quick decision-making skills, speedy analysis, thinking on their feet proactively work in a dynamic work environment.Technical skills, competencies and personal attributesCompetent within the specific job role, aware of all technical requirements and able to apply these in a pragmatic manner in performance of all duties. Aware of internal policies and procedures and working practices consistent with the job role.Flexible and quick to learn - able to undertake tasks and projects outside immediate role as required.Ability to collaborate with the commercial underwriting teams.Able to understand the key business issues that affect the profitability and growth of the business and takes appropriate action to maximise success.Capacity to perceive the impact and implications of decisions and activities on other parts of the organisation.Ability to think strategically within area of responsibility, whilst taking into account the 'bigger picture' and wider business context.Ability to develop high standards of team spirit through effective management techniques. Leads by example and communicates with all team members on areas of role responsibilities and empowers them.Readiness to make decisions, state opinions, take action or commit oneself, based on factual information and sound judgment.Shows genuine interest in others and seeks to build good working relationships based on cooperation, support and trust. Can be relied upon to 'deliver' and be consistent with decisions.Ability to maintain social, organisational and ethical norms in job related activity.Ability to create and maintain a level of appropriately directed activity. Shows drive, stamina and the capacity to work hard.Ability to express ideas or facts in a clear and persuasive manner. Convince others to own expressed point of view. The ability to describe one's intentions, thoughts, feelings and experiences verbally, in a manner appropriate to the needs of the listener.Attention to detail: High level of attention to detail and accuracy in all tasks.QualificationsACII qualification or progress towards desirable.Why Join Chaucer?Chaucer is a leading global insurer operating in both Lloyd's and company markets, helping industries worldwide manage risk-from nuclear, shipping, manufacturing, and property. Headquartered in London, with offices in Copenhagen, Bermuda, Sydney, Ireland, Miami, Dubai, and Singapore, we're close to our clients wherever they are. We have shown strong financial success with our Gross Written Premiums growing from $1.4bn in 2019 to $3.5bn in 2024. Backed by strong teams, platforms, and client relationships, Chaucer is poised for continued success. This is an exciting time for Chaucer; we have the people, the platforms, the expertise and the relationships to continue our recent success. We will remain focussed on the areas where we can provide the most expertise and value to our brokers and clients.We offer:A flexible office hybrid work model that supports individual and team needs.A diverse, inclusive culture that values people for who they are.Extensive, non-contributory benefits, including medical, life, and pension cover, flexible holidays, and well being support. #J-18808-Ljbffr