Job PurposeBased in our Manchester depot -The hire desk manager will assist customers with their requirements for hire equipment, responding to customer enquiries and processing orders in a professional manner. Preparation and chasing up of quotations together with providing relevant technical specifications of machines.Key skills & Duties -Liaison with customers regarding all hire, sales and service enquiries.-Sourcing equipment from third party suppliers to supplement own fleet so customer orders can be fulfilled.-Liaising with the workshop or suppliers the day before deliveries are due to ensure equipment will be delivered.-Ordering of sale items.-Ensuring all cash and cross hire transactions have supplier special terms replicated on the customer contract-Raising of sundry purchase orders-Handling customer enquiries for Plant and attachments-Accurately processing orders and working directlywith operational colleagues to allocate stock & co-ordinate transport to maximise service efficiency for customers. -Updating hire management system & hire contracts.-Pro-actively promoting the company and its products / services at all times.-Maintaining and exceeding company standards and targets.-Negotiating hire rates and preparing quotations with associated spec sheet data.-General administrative duties including resolution of queries.-Processing of payments-Being first point of contact-Contacting existing customers to gain further hires and build rapport.-Contacting lapsed or decreasing accounts-Ensuring all SHEQ policies are kept-Communicate and co-ordinate with workshop manager and colleagues-Full responsibility for day to day logistics to ensure hires are cost effective-Maintaining and exceeding company targets-Managing the depot in the absence of the depot managerJBRP1_UKTJ