*Summary*

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. * *Location:* Based at our Ilkeston office - Kensington Business Park, The Cottage (Unit 10, Ilkeston DE7 5NY. * *Areas that our branch covers:* We cover most of the Ilkeston and Long Eaton areas which covers roughly a 3 mile radius from the centre of each place. * *Contract: *Full-time, permanent role * *Salary:* £36,000 per year *About Us* Avanti Homecare, established in 2018, is a multi-award-winning, family-run domiciliary care company committed to providing exceptional at-home care services in Derbyshire and Nottinghamshire. With offices in Ilkeston, Ripley, and Long Eaton, we have been supporting our local communities for over six years. Our team is the heart of our success, and we are committed to fostering an environment where employees feel valued, supported, and empowered. *Key Responsibilities* * *Provide visible leadership* to a team of *50 carers* - coaching, supervising and conducting performance, absence and visa-status reviews. * *Uphold best practice and policy *standards when managing a portion of our care *team. *You would support the RM in managing spot-checks, eMar audits, performance reviews, fit-to-care assessments and, where necessary, formal disciplinary processes, recording all actions on our digital systems (Access Care Planning and People Planner). * *Uphold best practice and policy* standards when managing a caseload of our *clients.* You would support the RM in managing client assessments, onboarding new clients, care plan creation, client reviews and maintain accurate records on our client management digital systems. * *Share on-call leadership (one week in five)*, ensuring out-of-hours issues are managed, covered and fully documented, with clear handovers to the office team. * *Maintain care quality for an allocated caseload* - six-monthly reviews, risk assessments and person-centred plan updates that meet CQC and Avanti standards. * *Lead medication governance* by carrying out e-MAR audits, overseeing updates and coaching carers on safe administration practice. * *Support safe service growth* of the branch. Support the day-to-day operation of the office and act as the Registered Managers' delegate during their absence. * *Investigate complaints or incidents,* liaise and meet with GPs, district nurses, OTs and DCC brokers, and implement improvements promptly. * *Represent Avanti externally* at multi-disciplinary meetings and contribute to branch management agendas, sharing data-driven insights on quality and workforce performance. *Personal skills* You will be: * *A people-focused leader* - listens well, mentors, sets clear boundaries * *Proactive and flexible* - stays calm in an unpredictable sector * *Supportive and empathetic* - caring, kind, honest * *Organised problem-solver* - handles multiple priorities, manages time * *Growth-minded professional* - drives own development, aims to progress *Essential experience requirements: * * At least *1 year* of direct hands-on care experience supporting individuals in a health or social care setting * A minimum of *4 years* of management experience in the health and social care sector * *Level 5 Diploma in Health and Social Care* (or willingness to work towards it) or equivalent qualification * *Strong experience in IT systems* relevant to care management (e.g., digital care planning, rota software, email, and online calendars) * Strong *written communication and time *management skills * Full *UK driving licence *and own vehicle * Live within reasonable distance of the branch *(ideally a 30-40 minute drive)* *Personal skills* You will be: * *A people-focused leader* - listens well, mentors and sets clear boundaries * *Proactive and flexible* - stays calm in an unpredictable sector * *Supportive and empathetic* - caring, kind, honest * *An organised problem-solver* - handles multiple priorities and manages time efficiently *What we offer* * Competitive salary, mileage and opportunities to shape a growing service * Clear *progression* routes * Funded *Diploma’s *and ongoing *paid training* * Supportive, *family-run environment* dedicated to staff and client wellbeing *How to Apply* *Think this role fits your experience? We’d love to hear from you!* Send your CV and a cover letter telling us why your knowledge, skills and experience suit this role. *Please note:* We love AI (we use it too!) - but your cover letter is your chance to tell us about _you_. Please write it in your own voice so we can get to know the real person behind the application. Job Types: Full-time, Permanent Pay: £36,000.00 per year Benefits: * Company pension * Free or subsidised travel * On-site parking Schedule: * Monday to Friday * Weekend availability Ability to commute/relocate: * Ilkeston DE7 5NY: reliably commute or plan to relocate before starting work (required) Application question(s): * Do you have a Level 5 Diploma in Health and Social Care? If you are working towards this or have an equivalent qualification, please detail this. * Do you require sponsorship to work in the UK? Please note that we are not able to offer sponsorship for this role. * Where do you currently live? Please note, this role is an in-office and community role and is best suited to candidates within approximately 30-40 minutes drive from our areas of business. Experience: * health and social care management: 4 years (required) * direct, hands-on care: 1 year (required) Licence/Certification: * UK driving licence and access to your own vehicle (required) Work Location: In person Application deadline: 15/08/2025 Reference ID: DMILK2