Domiciliary Care Branch Manager Lowestoft £45,000.00 Working for a Care provider who are an established company across the UK with over 26 years’ experience delivering trusted, high-quality care. Our Lowestoft branch is well-established locally, with strong demand and a capable, close-knit team that takes pride in delivering consistent, high standards of care. It’s a stable service with solid foundations and clear opportunity for further growth. This is an opportunity to step into a leadership role where you can shape the direction of the branch and make a measurable difference to both clients and staff. Key duties and responsibilities * Lead and manage branch staff, fostering a positive work environment and supporting professional development. * Participate in the branch on-call rota, providing out-of-hours operational cover, managing incidents, supporting staff, and acting as the escalation lead for emergencies, safeguarding concerns, and service continuity issues. * Oversee daily operations, including scheduling, client intake, care planning, and service coordination. * Ensure regulatory compliance, quality assurance, and effective risk management across all services. * Build client and community relationships, handling concerns, conducting assessments, and promoting services. * Manage branch performance, including budget oversight, KPI monitoring, and identifying growth opportunities. Skills and attributes * Previous management experience within a domiciliary care setting is essential * Excellent business acumen with a strong desire to develop and grow the service * Comprehensive knowledge of CQC standards * Good leadership skills with the ability to communicate effectively * Full UK driving licence Education and qualification * Minimum NVQ Level 4/5 in Health and Social Care, or equivalent