Homeless Service Support Worker

5 Days Old

Homeless Service Support Worker
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Homeless Service Support Worker Hours: 18.5 Hours Per Week Monday to Saturday (Saturdays worked on a team rota basis)
Salary £14,502 per annum from April 2026.
Location: Based at Ashkirk, Sunderland
Closing Date: 11th March 2026
Could you commit to changing the lives of those at risk of homelessness? Do you have experience of working with clients who may demonstrate challenging behaviour? Do you have the ability to relate to people? Do you have a sound working knowledge of safeguarding? Do you have the ability to document information in an accurate and concise manner?
We are looking for an enthusiastic worker to provide needs-led support to homeless families based at Bernicias Homeless Unit in Sunderland. Working as part of an effective team, the successful candidate will be responsible for monitoring and reviewing individual support needs and providing appropriate advice, advocacy and practical support to enable families to secure and sustain permanent accommodation.
Role Benefits:
28 days annual leave (plus bank holidays) for full time employees; pro-rata to part time employees.
Health cash plan membership so you can save money by claiming cash back over £1000 each year - towards essential healthcare such as dental, optical, physio and loads more. Well also cover the costs of including any dependent children in the scheme up to the age of 21 or 24 if in full time education that you may have.
Access to savings on gym memberships plus cash back and discounts on purchases from major retailers including supermarkets, travel, cinema and more.
Generous pension scheme with life insurance of 3 x salary
Your Experience:
Successful candidates will need:
Essential :
Full current driving licence and have access to a car for business use
Good standard of general education
Demonstratable experience of safeguarding practice
Excellent interpersonal and communication skills, written and verbal
Desirable :
Demonstratable experience of working in a housing related support service
Advanced IT skills
About us
Were all about helping people in need of housing. We believe a good home makes lots of other things possible, so we provide great homes and services that do just that.
Weve built Bernicia to be a business that people want to be a part of. Were one of the North Easts largest and most successful housing providers; building, renting, selling and managing homes as well as providing services to over 60,000 customers.
Everything about Bernicia is people focused, thats why weve held the Investors in People Gold Award since 2010.
We operate within a set of simple, but effective values, which blend perfectly to create our unique Bernicia Way culture. This ensures we are customer focused, through working together, respecting each other, being accountable for our actions and demonstrating integrity and leadership.
This post is subject to an enhanced DBS disclosure.
For further information on this role, please download the role profile available via the links.
We reserve the right to close this vacancy earlier than advertised, should we receive a large volume of applications.
Bernicia is fully committed to the promotion of equal opportunities and we particularly welcome applicants from people with disabilities and groups who are currently underrepresented at Bernicia.

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Location:
Herrington
Salary:
£14,000
Job Type:
PartTime
Category:
Social Care

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