About The RoleAs a Supervisor within the University of Bath’s Front of House team, you’ll take day‑to‑day operational responsibility for one of our busy hospitality outlets. You will lead shifts, support Food & Beverage Assistants and casual staff, and ensure smooth, efficient service at all times. Your duties will include delivering daily briefings, allocating tasks, managing breaks and maintaining our high standards of customer service.You will be responsible for upholding all food safety, HACCP and due‑diligence procedures, monitoring wastage, overseeing orders and goods receiving, and ensuring accurate portion control. Clear communication with the kitchen team is essential, as is supporting the promotion of marketing campaigns and maintaining accurate menu and information displays.The role also involves maintaining high health & safety standards, responding to incidents, reporting maintenance issues, and ensuring the workspace remains safe and compliant. You’ll contribute to on‑shift training, support team development, and be encouraged to bring fresh ideas to improve the way we work.This is a full‑time role (36.5 hours, 5‑over‑7), including early mornings, evenings and weekends, in a fast‑paced, friendly campus environment with opportunities for progression, development, and genuine impact.About YouYou will be :A confident, positive leader who can motivate and support a team.Calm under pressure with strong problem‑solving skills and the ability to make effective decisions on shift.Highly organised with excellent attention to detail and strong commitment to food safety, due diligence and compliance.Customer‑focused, friendly and professional, with an inclusive, welcoming approach.An effective communicator who works collaboratively with both front‑ and back‑of‑house teams.Flexible, dependable and eager to learn, improve and support team development.Further informationThis role is offered on a full‑time, permanent basis, 36.5 hours per week.For an informal discussion about the role, please contact Jonathan Bowker, Hospitality Operations Manager, on jpb55@bath.ac.uk, or Jane Hately, Recruitment and Staff Engagement Coordinator, on jh3809@bath.ac.uk. Please ensure that you submit your application through the University website.Campus Services New Starter bonus. In addition to the great benefits Campus Services offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time and FTC positions.This role is also eligible for the Campus Services Refer a Friend bonus. If a university staff member has referred you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?’. The referrer must be noted at time of application to be considered.Both bonuses are subject to terms and conditions.We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under‑represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff.BenefitsWe’re continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:Free counselling services through Health AssuredCycle to work schemeElectric vehicle salary sacrifice schemeStaff discount at Team Bath gymStaff discounts on postgraduate tuition feesStaff discount on language coursesGenerous employer contributory pension schemesGenerous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balanceA wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and moreFree entry to the Holburne Museum in BathLocal discounts and moreA family‑friendly workplaceAn excellent reward package that recognises the talents of our diverse workforceRelocation allowanceVisa reimbursement and Interest‑Free Loan to help with the cost of some immigration expensesFind out more about our benefits and watch the video to hear from our staff about what makes the University of Bath a great place to work as well as following us on X and LinkedIn.Email details to a friendFurther DetailsJob Description & Person SpecificationTerms and Conditions of EmploymentRight to Work in the UK: We do not assess immigration or right to work status until offer stage. Being invited to interview does not guarantee you are eligible for visa sponsorship and all offers are conditional on meeting right to work requirements. Further information is available on our application support webpage.Anonymous shortlisting: We are constantly seeking to reduce the unconscious bias that enters any assessment process, with the goal of creating an inclusive and equal assessment process. To support this, personal details such as your name, may be removed from application forms at the initial shortlisting stage.View Previous List #J-18808-Ljbffr