Door Host/ess

Salary:  £25,396.90 + Service Charge (Up to £600 per month)

Duties and responsibilities related to the Door Host/ess

• Warmly welcome guests upon arrival and departure.
• Open doors for guests as they enter and exit the building, providing a courteous and seamless experience. 
• Maintain clear communication with front desk colleagues and other team members to ensure a smooth guest experience. 
• Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
• Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards. 

About you

You are an attentive, welcoming professional who takes pride in creating a warm environment. With strong communications skills and keen attention to detail, you ensure every guest feels valued.

Previous experience in a similar role within hospitality or guest services is preferred.

Just some of the benefits you will enjoy as a Door Host/ess

• 12 complimentary nights a year across Hyatt Hotels worldwide
• Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
• Free meals on duty
• 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
• Uniform provided and laundered complimentary
• Headspace membership and access to our Employee Assistance Programme
• Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Great Scotland Yard Hotel – The Unbound Collection

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Being part of Great Scotland Yard Hotel also means joining the Hyatt family which has over 1150 hotels in over 70 different countries, also recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next steps:  Apply today for this Door Host/ess  role and start your journey with Hyatt Hotels!