Company Overview:. Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a “home away from home” for both leisure and business travellers. Our operations blend modern hospitality standards with a touch of cultural charm, attracting a loyal base of domestic and international guests. As part of our ongoing growth, we are excited to expand our team and welcome passionate professionals into our service-driven environment.. . Key Responsibilities. 1. Daily Operations Management: Oversee the hotel’s day-to-day operations, ensuring smooth functioning across front desk, housekeeping, and guest services.Maintain high standards of service, addressing any issues swiftly to guarantee guest satisfaction.. . 2. Team Leadership & Training: Lead, coach, and inspire the front-line team—including reception, concierge, and housekeeping—to uphold service excellence. Conduct regular staff briefings and performance reviews, fostering a collaborative and motivated team environment.. . 3. Guest Relations: Serve as the primary on-site point of contact for guests, efficiently handling enquiries, feedback, and special requests.Build rapport with guests to ensure memorable stays and encourage repeat business.. . 4. Quality Control & Compliance: Ensure full compliance with health & safety, fire regulations, and other statutory requirements. Oversee regular inspections to maintain cleanliness, housekeeping standards, and overall guest comfort.. . 5. Inventory & Cost Control: Manage inventory levels for housekeeping and guest amenities; place orders and monitor supplier relations. Collaborate with finance to control expenses and optimise operational efficiencies.. . What We Offer:. A competitive salary ranging from £33,000 to £39,000. A stable, full-time position with clear career progression opportunities. A supportive, multicultural working environment. Comprehensive training and professional development support Experience: Required

Apply now, read the job details by scrolling down Double check you have the necessary skills before sending an application. Languages: English – Advanced Employment: Full-time Schedule: Mon.-Fri. 10:00AM-18:30PM Salary: £33,000 – £39,000 yearly Starting time: Immediate start!

About Songtsen Limited: Songtsen Limited is a growing hospitality brand based in the UK, dedicated to delivering warm, personalised, and high-quality accommodation experiences. With a focus on comfort, cleanliness, and exceptional guest service, we aim to create a

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