HOUSEKEEPING SUPERVISOR 35 hrs

£23,660 per annum (£13.00 per hour) + monthly service charge

The Place

Rowhill Grange Hotel & Utopia Spa, part of Alexander Hotels a private group of quality hotels of distinction just outside London.

4 Star, Award winning Utopia Spa, 38-bedroom hotel together with the Clockhouse and Pavilion event venue all within 15 acres of grounds and beautiful gardens.

Please see our website for a full list of facilities and bedrooms.

Our Housekeeping team is made up of a Housekeeping Supervisor together with a full-time permanent team of Housekeeping Assistants who work 35 hrs per week over 5 days, including weekends.

The Role

An experienced Housekeeping Supervisor to work with support from our Front of House Manager to ensure excellent standards of cleanliness throughout the hotel. Supervising a team of permanent employees to ensure all rooms, bathrooms/shower rooms and public areas of the hotel and spa are cleaned and presented to the highest standards

• Allocation of duties to Housekeeping Assistants
• Support and training of new Housekeeping Assistants
• Checking of all bedrooms and bathrooms daily prior to guest occupation to ensure standards are achieved
• Coaching employees to ensure standards are consistent
• Get operationally involved in housekeeping and laundry as required to ensure all rooms are ready for guests check-in at 3pm
• Ensure the Turndown service is effectively carried out to the required standard when on the late shift
• Ensuring public areas of the hotel are maintained and cleaned to the required standard
• Ensure maintenance issues are reported to the in-house team to ensure they are rectified with minimal delay
• Shifts cover 35 hours, over 5 days per week including the busy weekend periods

Requirements

• You will need to be well presented, a friendly, efficient and energetic worker with a real eye for details to ensure our standards are maintained
• Have a methodical approach to cleaning and be able to inspire others to achieve excellent standards and take pride in their work
• Able to motivate and train and coach staff to ensure standards are maintained within the timescales permitted

Benefits

• 4 weeks holiday
• Free car parking
• Employee uniform

In addition you will benefit from a range of company benefits including:

Discounted hotel accommodation for yourself and your family at all hotels
Discounted hair treatments at our two Utopia Spas
Discount off all food & beverage at all hotels
Discount of individual treatments booked in our two Utopia Spas
Discount on retail products in our two Utopia Spas
Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday