Housekeeping Supervisor Job: An amazing client of Greycoat Lumleys is looking for Housekeeping Supervisor for their upmarket student accommodation business. The successful candidate will oversee the daily cleaning and turnover of residential flats across London. This role includes managing the housekeeping team, coordinating schedules, inspecting flat readiness, maintaining inventory records, and ensuring a high standard of cleanliness and presentation for every guest arrival. Key Responsibilities: Daily Check-In & Communication Check in with the Operations Manager every morning to review daily cleaning schedules and urgent tasks. Provide a daily end-of-shift report including what was completed, any outstanding cleans, issues, or delays. Upload photo documentation of completed flats and note any issues or inconsistencies in the shared communication tab or CRM system. Ensure all updates are clearly documented to support team coordination and task accountability. Guest outreach to ensure satisfaction with guests. Cleaning Oversight, Quality Control & Inventory Supervise a team of housekeepers across multiple properties. Assign daily cleaning tasks based on arrivals, departures, and special requests. Conduct quality checks of completed flats to ensure cleanliness meets company standards before guest check-in. Check basic flat inventory (e.g., linens, kitchen items, fans, appliances) and note any missing or low-stock items. Report any damage (e.g., broken furniture, stained carpets, appliance issues) with photos and written notes for follow-up. Provide coaching or retraining for team members when standards are not met. Linen & Supplies Coordination Track linen deliveries and pickups to ensure proper stock rotation across all flats. Restock cleaning supplies from storage and ensure all teams have what they need each day. Flag shortages or ordering needs to the Operations Manager in a timely manner. Multi-Site Coverage Visit multiple flats daily across London for team supervision and quality control. Adjust routes and staff schedules throughout the day as needed to address call-ins, delays, or changes in check-in timing. Remain flexible and responsive to same-day requests or issues at specific properties. Issue Escalation & Team Support Escalate unresolved cleaning issues, access problems, or guest complaints to the Operations Manager. Step in to support the team on-site when needed to ensure flats are ready on time. Maintain a record of problematic units or recurring issues for management review. Reports To: Operations Manager Start Date: ASAP Working Hours: 8 hours/day Monday to Friday, Occasional work on weekends if required Salary: £35K+ Job ID:169337

TPBN1_UKCT