Housing Administrator

3 Days Old

Housing AdministratorSalary £28,282.80Location Hybrid - Lincoln or BostonTemporary, Full TimeDo you enjoy keeping things organised and delivering great customer service? As a Housing Administrator atAmplius,youllbe at the heart of Housing Services, making sure key processes, records and communications areaccurate,timelyand well-coordinated. Working with colleagues,customersand partners,youllhelp ensure the service stays organised, responsive and consistent.Salary:£28,282.80 per yearContract: 12-month Fixed Term Contract, full timeYour week: 36.25 hours Monday Friday 9am 5.15pmLocation: Hybrid with a weekly presence in our Lincoln or Boston officeSnapshot of your roleProvide comprehensive administrative support across Housing Services, using ICT systems to manage records and workflows.Process tenancy-related documentation, including agreements, amendments, successionrequestsand household changes.Support compliance activity by contacting customersregardingaccess for safety checks such as gas and electrical inspections.Maintain and update systems including Dynamics, and compliance systems ensuringaccurateandtimelydata.Monitor team inbox and case queries,assigningand progressing cases in line with procedures and deadlines.Raise purchase orders, process BACS payments, organise meetings and take and distribute minutes asrequired.Support housing teams with any tasksrequiredsuch as fly-tipping follow-ups, and customer communications.Whatwerelooking forExperience working with a diverse customer base, with the ability to provide a responsive and supportive service.Strong IT skills, including Microsoft Word, Excel,Outlookand general system use.Ability to prioritise workloads effectively and meet deadlines in a busy environment.Confidence working both independently and as part of a team, with a flexible and proactive approach.Good communicationskills, with the ability to work with customers and colleagues to achieve positive outcomes.Strong organisational skills and attention to detail, ensuring accuracy in all administrative tasks.Ability to handle sensitive information with discretion andmaintainconfidentiality at all times.A willingness to support a wide range of tasks and adapt to changing priorities.Please read the attached Job Description before applying so you get the full scope of the role.You can read about our colleague benefits here - Ampliuscolleague benefitsImportant - We do not provide visa sponsorship; you must be eligible to work in the UK. You mustresidein the UK for the duration of your employment and provide Right to Work evidence.Closing: 5 MayInterviews: 14 MayWe reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.If you have any questions, please contact the AmpliusTalent Team andwellbe happy toassistyou.The CompanyAmpliusis one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialisthousingand home ownership options.Werea team of over 1,300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.JBRP1_UKTJ
Location:
Lincoln
Job Type:
FullTime

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