Housing and disrepair liaison coordinator
4 Days Old
Job Title: Disrepair Liaison Coordinator
Company: Notting Hill Genesis
Vacancies: 4
Location: London hybrid
Contract Type: Temporary ongoing
Working Pattern: Full-time
Pay Rate: £20.84 per hour PAYE / £27.56 per hour Umbrella
Role Summary:
BDS Recruitment are looking for 4 Disrepair Liaison Coordinators to support our clients Disrepair Lead in managing the delivery and performance of the disrepair service. This is a varied administrative and coordination role, requiring strong communication skills, attention to detail, and the ability to handle large volumes of queries and data.
Key Responsibilities:
Service Coordination
* Act as the first point of contact for contractors, front line staff, and internal colleagues regarding disrepair queries
* Redirect enquiries within the disrepair team to appropriate staff or escalation routes
* Support progress chasing and ensure updates are logged and responded to in a timely manner
Monitoring & Reporting
* Assist in gathering performance data and compiling KPI reports
* Collect, validate, and present information received from contractors and internal teams
* Support the monitoring of service delivery against the agreed specification
Administrative Support
* Prepare reports and present data in user-friendly formats for a variety of stakeholders
* Ensure internal systems and databases are accurately maintained
* Provide general administrative support to the Disre...
- Location:
- London
- Salary:
- £27.5 /hour
- Job Type:
- FullTime
- Category:
- Management & Consultancy