Housing Manager

New Yesterday

Housing Manager
Temporary (12 months contract) part time (18 hpw), hybrid working
Up to £32,000 per annum, pro rata, depending on experience, skills and qualifications)
Egremont, Cumbria
We cant offer a CoS for this role
Home, a place where you belong
Join us as a Housing Manager at Home Group, in our awesome housing team in West Cumbria. Youll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. Youll provide first class customer service, delivering our customer promise every day!
What youll do
Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities.

Youll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).

Through visibility, engagement with customers and proactivity on our estates, youll really get to get to know our communities. This will help us to improve our local neighbourhoods.

Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.

Managing our voids process including liaising with local authorities.

Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.

Why join us
This is more than a job its a place where you feel valued. With our learning and development offer, and support from friendly colleagues, youll make a real difference every day!If youre ready to leave behind the ordinary, do something that really matters.Be part of one of the UKs top 10 Great Places to Work!
You have
You are experienced in the housing sector and understand housing management, housing law and in an ideal world, universal credit too!

You have, or are willing to work towards Chartered Institute of Housing Level 3

Passionate about delivering excellent customer service and have a genuine desire to help your customers.

This job can challenge, especially when were dealing with complaints, but your resilience will help you through.

Confident working with external partners and stakeholders such as local authorities, MPs etc

Like being part of a team but appreciate that this is a role where youll spend most of your time working in our local estates.

Stronger together
We do our best work when were ourselves. Thats why inclusion, wellbeing, and our diversity networks help makeHome Group a great place to work !
The practical bits
This is a hybrid role and in an average week youll spend 60% of your time out in your community.

Although youll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office in Maryport and some time working from home catching up on admin.

Flexible working hours / there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview

We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that youll be able to shape your own diary.

To get from A to B, youll need a vehicle insured for business purposes. The great news is that well pay your mileage!

Youll need a Standard DBS check done and we pay for that.

Whats in it for you?
34 days leave, pro-rated (including bank holidays and a me day)

Paid time off for volunteering

Matching?Pension contributions (up to 7%, with life assurance of 3x Basic Salary)

Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies

Career path with development and an excellent training package

Excellent benefits and rewards including supermarket discounts and travel expenses

Find out more
Click APPLY NOW to see ourHousing Manager Job description, find out about us and for help to apply. Roles can close early, so dont wait.
For reasonable adjustments email

TPBN1_UKTJ
Apply
Location:
Egremont
Salary:
£30,000
Job Type:
PartTime
Category:
Social Care

We found some similar jobs based on your search