Your new company We are seeking an experienced Temporary Housing Officer to join a forward thinking Housing Team for a two month assignment. This is an excellent opportunity for someone with solid grounding in housing management, rent arrears recovery, and ideally anti-social behaviour casework, to step into a busy, resident focused service.Working from the organisation's head office in Carmarthen (with one day home working per week), you will help deliver a high quality, responsive, and person centred housing management service.Your new role Housing ManagementYou will manage a varied caseload including allocations, lettings, tenancy support, tenancy enforcement and estate management. You'll ensure residents receive timely advice, guidance, and access to services that support successful, sustainable tenancies.Income ManagementYou'll monitor and manage rent accounts, take proactive steps to prevent and recover arrears, escalate cases appropriately, and liaise with external agencies such as DWP and Housing Benefit.Tenancy & Estate ManagementThis includes tenancy reviews, home visits, estate inspections, mutual exchanges, successions, and ensuring compliance with policies, procedures, and landlord responsibilities.Anti-Social Behaviour (desirable experience)Where required, you'll investigate ASB reports, maintain accurate case records, take a preventative problem solving approach, and work with partner agencies to support residents, victims, and communities.Void ManagementSupporting efficient turnaround of empty homes, including pre-void inspections, viewings, and property allocation.What you'll need to succeed Background in general needs housing managementExperience of rent arrears prevention and recoveryKnowledge of ASB procedures (desirable but not essential)Confident decision maker able to handle sensitive and complex situations.Strong communication and relationship building skillsAbility to work independently, including lone working using PeoplesafeCommitment to delivering a positive resident experienceWhat you'll get in return Hybrid working model - one day per week working from home (Tuesdays)Free on-site car parkingProvided IT equipment to ensure you can work effectively from day oneProfessional support from an experienced Operations Manager and wider Housing TeamOpportunity to gain valuable experience in a well-established, nonperforming Housing TeamIn-person interview process allowing you to meet key managers directlyPeoplesafe lone-working device, ensuring you are supported when working independentlyA chance to enhance your CV with broad hands-on experience across income management, ASB, voids, tenancy management and estate workA supportive organisation known for high service standards and resident-centred practiceWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be JBRP1_UKTJ